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Telus TV +

colleenvr
Just Moved In

Hi All,

I am trying to login to Telus TV plus using MY Telus UN and PW.  I receive an error "Login failed: Missing SSO Ping path"

Does anyone know what the problem might be?

Thanks!

2 REPLIES 2

KHR
TELUS Team Member
TELUS Team Member

Hi @colleenvr 

 

We are currently experiencing a login failure on Android mobile devices using the TELUS TV+ app. The team is actively working to resolve it - when it is resolved I will reply here. For now, you can access the TELUS TV+ app or Optik TV on all other supported devices. Thanks for your patience!

KHR
TELUS Team Member
TELUS Team Member

Hi @colleenvr 

 

The issue is now resolved - you should be able to log in on Android mobile now. Thanks for your patience.