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Maureen47's avatar
Maureen47
Friendly Neighbour
3 months ago

Updating credit card info

I have tried three times to update my credit card info, as reminded. Each time I get the message "this will take a moment". Well, yesterday left it for a couple hours and never did update. Twice today tried again and gave up after five minutes each time. Very frustrating.

 

4 Replies

      • El-Eric's avatar
        El-Eric
        Icon for Community Manager rankCommunity Manager
        3 months ago

        Gotcha - try logging out, clearing your cache and cookies and try again. If that doesn't work, try the app and let me know how it goes.

        I can confirm that the system is working so there may be some troubleshooting that we need to do

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