Forum Discussion
Updating credit card info
I have tried three times to update my credit card info, as reminded. Each time I get the message "this will take a moment". Well, yesterday left it for a couple hours and never did update. Twice toda...
The My Telus website
Maureen
El-Eric
Community Manager
Community ManagerGotcha - try logging out, clearing your cache and cookies and try again. If that doesn't work, try the app and let me know how it goes.
I can confirm that the system is working so there may be some troubleshooting that we need to do
I'm so embarassed!. It was a replacement card and hadn't been activated. I did that and then updated with no trouble. So sorry to bother you and thanks for trying to help.
