Hi, I’ve been reading on how to activate eSIM. I have found out that I can either wait for the voucher to arrive in the mail or if I go to my settings on my phone and choose use QR code. There is a button there that I can use to enter details manuall...
I have a Ulefone Armor 7e ruggedized phone which was working great for years.A couple of weeks ago I lost mobile data and texting. After several attempts with Telus tech support I can sometimes get mobile data if I change the bands for the area I'm i...
My calling services in or out going has been down for weeks in my area. Outage maps show that all is well. Nice phone nice area no service P0J 1N0
I keep getting phone calls from 1-888-537-8118 they call when I can’t answer the phone and don’t leave voicemails I have call control on but the number shows in the log as globally accepted. I answered the call tonight but it sounded like I was calle...
Hello, I received a text message on October 28 from 4717 stating: TELUS (Free SMS): 3 quick questions about your recent experience will help your service! How would you rate the performance of (Person’s name), the call-centre representative who assis...
Second month with Telus mobility, running the 150GB unlimited data plan. Used up my 150GB high speed data and am now on the throttle speeds and it is completely unusable. Just ran a speed test and I’m getting 10kbps speeds when Telus advertises up to...
I am looking to switch one of my monthly lines over to a prepaid account. I have the following questions;- Is this possible, without first porting the number out to somewhere else? - Can I do this online?- Can I create a new prepaid account, and then...
I've been a Telus customer for about 7 months, while I didn't sign a 2 year contract as I already had a fairly new phone and didn't want to give it up. Now I'm wondering what is the minimum time before you can upgrade your non-Telus device to a new d...
Has anyone else noticed they just tried to sneak stream+ charges onto their bills without permission or approval? I noticed, called to have the service removed. Took 3 hours to do this and then got a txt at midnight that night saying it was added to ...
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