This whole year trying to connect or speak to Telus Rep has been nothing shy of horrendous LIP SERVBICES waste of two hours everytime. And everytime I called to questiont hge bill my discounts and benefits got removed. from &lesss than $100 bill I no...
I stupidly put vacation mode on before I left for holidays. Now I have no access to telus customer support to reactivate it. I need to access my phone to transfer money via my bank. I'm stuck without any access to my bank or phone. Can anyone help wi...
Hello, I applied for Mobility for good and received a confirmation code, I don’t know how and where to use the code. Could you please explain if there is a way to transfer my current number to Telus and use the code to get the discount? thanks
Just signed up for 4 lines and devices and yesterday. During the call, rep had advised me that I was eligible for additional shared data sims for tablet and pixel watches on each line as I activated pixel 9 devices. Told me to call back the next day ...
I am only a customer for 75 minutes, but already beyond disappointed. I have signed up for prepaid service and want to port my number. Why is this not possible online? If Telus does not want prepaid customers, why are they running promos? A 1-855 pho...
I signed up for the $100 prepaid yearly plan that includes 2GB of data/month. I signed up on Oct 24. When I log on to my account, I see that the data promo expires on Dec 24, 2024. Can someone help me resolve this?
What happened to Telus Customer Service???Used to be the leader and the reason I have been a loyal Telus custiomer for years. But this is about to change!!Need to upgrade my phone. Everywhere I ask, I get a different price for the phone. Incredible.H...
Telus app and telus website will not process the phone and phone plan I am trying to purchase. Both the telus website and telus app I get stuck at infinite loading screen at "Payment detailsCheck that your billing address matches your card's address....
I'm losing my mind. I can't get any support from TELUS because the consumer mobility side keeps telling me I need to talk to the Business side, as I just signed up for an EPP plan from Shopify, and the Business side keeps telling me I need to talk to...
I have an iPhone with an unlimited 40 - unlimited nationwide plan, and a cellular Apple Watch with a OneNumber Unlimited Access plan. When I first got this, my understanding was that I could use my watch to place and receive phone calls. But whenever...
