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Payee solutions

Question....Im with Public Mobile and Telus bought Public Mobile ten years ago. My PM account number is 14 digits starting with "0000". To add telus as a payee on my online banking there are only 2 options, 8 digit and 10 digit account numbers. Can I...

Pulp32 by • Just Moved In
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Prepaid airtime

Hello,Something very strange is happening with my account. I got a message, supposedly from TELUS, advising me that my 100 airtime minutes have expired, but when I check on the MyTELUS app it shows that I haven’t used any minutes. Any thoughts on wha...

Is reauthid.com actually linked to Telus?

I signed up for a deal on a USA / Canada / Mexico roaming plan that I saw advertised on the Telus website during Black Friday, and then nothing really happened: no updates about the status of the order for days on end.I called to follow up a couple o...

LG8192 by • Neighbour
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  • 1 replies
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charged for activation fee

I was charged the connection fee on 2 phones after I was told they would be waived, and it shows on my agreements the amount of each credit that wasn't applied. When I got my bill they charged me for both connection fees. The same thing happened the ...

24 Month Contract Lie

Please double-check your service agreements! Telus is not honouring what was agreed upon over the phone. My monthly rate increases after 15 months. Agent assured me it is for 24 months. Basically was lied to for me to sign up 4 lines.

SL81 by • Neighbour
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Details of Credits posted

I am unable to view the details of the credits posted to my billing Account. I have checked the Telus App and also tried by logging in to MyTelus through Telus website. The call centre agents are unable to tell the details of credits posted and my bi...

altaf by • Neighbour
  • 42 Views
  • 0 replies
  • 0 kudos
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