Can't change contact info online in prepaid Mobility account

[bevinbrtz]

Hi, I have a prepaid mobility account linked to my Telus Home services account.  There is an option in the mobility account to "update your contact information" but when I click that link I get the message "Sorry, you are not authorized to access this information".  So how can this be done?  Thanks for any help.

[TELUS_Support · Accepted solution]

Hi there, we will send you a private message.