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Pay as you go funds gone.

BrosefAmelion
Neighbour
So as per the top up text confirmation from Telus I had $32.79 in my account on Aug 24 and the only plan I have is Starter 10 which is only 10 bucks and today I got a message saying insufficient funds.

With zero phone calls made and mobile data always turned off I'm wondering where my balance went, did Telus just swipe 20 bucks from me?
3 REPLIES 3

BrosefAmelion
Neighbour
Oh and the balance expired in Oct.

@BrosefAmelion  Best call into billing. The only way.

NFtoBC
Community Power User
Community Power User

Have you logged in and looked at your account? All the transactions are there.

 

NFtoBC
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