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Very Weak or No Signal
When trying to make a call, I get the error "Not registered on network". Sometimes if I move to a different area of the house I will be able to call out, but the call drops while dialing, never connects, or drops shortly after connecting. I have tried all the troubleshooting methods (rebooting, checking the SIM card, airplane mode, resetting network, no network outages) but still cannot get it to work. The strange thing is that I'll get a "new voicemail" message without my phone ringing. I cannot make phone calls to get support so I guess this is the method of communication. Can someone please help? Thank you, LisaSolvedImaigne31 days agoNeighbour87Views0likes3Comments
SMS won’t work
just ported back to Telus from Rogers and discovered I can’t send or receive sms messages . This has also resulted in my iMessage being unable to send / receive on my number because it needs to send an sms verification to start the process . I’ve done all the online steps including resets and power cycles , I’ve also moved my eSIM over to another Telus phone I have and had the same issue. Convinces me the issue is server side not device sideSolvedMannj2 months agoNeighbour135Views0likes5Comments
Lest expensive way/plan to use 2 phones in Mexico for 3 days
My wife and I will be spending a couple of days in Mexico City attending the "Dia de Muertos". There will be crowds with millions, yes millions of people. We need a 3 day plan for each of us in case we get seperated in the crowds. I could buy Mexican sim cards and very affordable Mexico phone plans as a last resort; but would rather have my own phone number for contacts from tour companies hotels, etc. Can not seem to find anything that works real well on the Telus WebSite. Any suggestions would be greatly appreciated.Solveddolezsar2 months agoNeighbour78Views0likes4Comments
Mobile Hotspot Routers - any feedback on NETGEAR Nighthawk M6 Pro?
There are two amazon.ca reviews from Canada for this Mobile Hotspot Router. One reviewer ('AMN' ... 01NOV23) recommends an ext. ant. (the device has 2 x TS-9 Connectors) .. the other reviewer ('Talys' ... 15JUL25) goes into much more detail, closing with: "Currently, in Canada, I'm not sure that there is any mmWave; TELUS is only on Sub-6." This 21JUN25 reddit post talks about: "Right now only Telus has SA & the speeds are worse than LTE in the 2010s, nobody has enabled the 5G voice codec, & MM wave isn't even on any carriers timeline. Aside from 600Mhz which for the most part only Roger's has, my phone experience is worse than it was in 2018 with LTE" ... I found some of the follow-up replies to the above reddit post to be interesting. I can find no ref. to this MHR h/w in this forum nor anything about the 5G mmWave spec here or on the TM website. This MHR likely isn't my answer (my proposed usage case to follow as an Edit, or, as a thread Reply), given the current TM wireless plans offered, however, this approach seems more realistic now than ever before. Thoughts? K_McSolvedK_McIntosh3 months agoOrganizer97Views0likes3Comments
Unwanted Marketing Calls
I got a phone call today from a Telus Marketer. I asked them to remove my number from their call list, he told me he would "think about it". I told him it was required. I do not want or appreciate marketing calls and it will not improve my relationship or consideration of your company. The number was 905 381 2714.SolvedSummerSept3 months agoNeighbour415Views0likes1CommentSIM Card in MBR1210 NETGEAR router
I have this MBR1210 "Mibile HSPA + Broadband 11n Wireless Router" that can accomodate a SIM card so presumably I can install it at the cottage where there are no land lines and get internet trough my TELUS SIM card. I thought I could just pop in my new TELUS SIM card and it would work, but There are a lot of saettings, and it didn't 'just work' when I popped in the SIM card. Has anyone gotten this to work, or can offer advice?SolvedEskimo0073 months agoFriendly Neighbour52Views0likes7Comments
#Telus Public wifi cannot connect due to too many redirects and unsecured webpage.
I am having problems connecting to the #Telus wifi network. I am a Telus customer and I believe I should be able to use this service. I have always had this problem for years but didn't escalade it because I was using my gf's RogersOpen/ShawOpen login. Right now that Rogers removed that service, I have to rely back to #Telus. I am trying to connect it at my store but it won't open the login page. Says redirect too many times. This is the message: Your connection is not private Attackers might be trying to steal your information from order.fiber.telus.com (for example, passwords, messages, or credit cards). Learn more about this warning net::ERR_CERT_AUTHORITY_INVALIDSolved137Views0likes3Comments
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