How do I turn off the ZTE 721 wireless voicemail so that my answering machine can pick up messages?

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Alith
Friendly Neighbour

How do I turn off the ZTE 721 wireless voicemail so that my answering machine can pick up messages?

 

Nowhere in the manual or settings does it explain how to turn off this system. Can anyone help me? Right now the ZTE 721 is recording some messages and my own answering machine the rest.

Most Helpful
Community Power User
Community Power User
There MIGHT be a possibility the service can be removed from the account bu contacting Telus directly.
You might also reduce the number of rings before your answering machine picks up, so it answers first.
NFtoBC
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Alith
Friendly Neighbour

Thank you for your reply. I will try calling Telus and post back.

Alith
Friendly Neighbour

Now if only I could get Telus to answer the phone. I'll have to try later.

Moderator
Moderator

Hi Alith! Alternative to calling you can also reach out to them via Twitter at @TELUSsupport or chat at www.telus.com/chat  Smiley Happy 

Alith
Friendly Neighbour
Thank you. I don’t have a twitter account anymore. I’ve tried chat and the virtual assistant couldn’t help me.

I emailed them. Thanks for the links.
Alith
Friendly Neighbour

 Telus finally emailed me back to tell me that they turned the feature off. Thanks!