Changed number weeks ago. Number same in phone.
I changed my number weeks ago. I can make and receive calls but the number has not changed in the settings and I cannot access my voicemail.
I changed my number weeks ago. I can make and receive calls but the number has not changed in the settings and I cannot access my voicemail.
Hi,I’m currently living in Korea and haven’t used my phone at all, but my mobile bills for last month and this month are higher than usual. It seems I may have been overcharged for roaming services, which I did not use. This same issue happened last ...
On April 26th I was contacted by Telus/Koodo proportional call by following sales representative. The deal was for all four family cell phone subscription for a flat fee of CAD$25 per line without any connection fees. This is a monthly bill of CAD$10...
Hi I’m currently living in Korea. I haven’t used my phone at all. However, my phone bills are higher than my regular bills. Could you please fix this issue ASAP? This same thing happened last year and got resolved afterwards. Thanks!Maria
Dear Telus Customer Service, I am writing to formally request the immediate cancellation of two mobile lines on my Telus account . My recent experience attempting to cancel these lines on May 3 was frustrating and time-consuming. At 3:30 p.m., I visi...
I transferred the data from my old iPad to a new iPad now Telus is not working. Might be some SIM confusion, but do you think I can talk to anyone Tecnical at Telus? Customer service at Telus is non-existent.
I’m receiving emails from metcredit saying I’m owing 532$ to Telus, which I should pay them.They also say they were authorized to reduce the balance to 266 if I pay within 3 days.When I saw this I thought it was some kind of scam but after contact Te...
My order has said processed for 2 days now just wondering when it will ship? When do I get a tracking number? The “order tracking” online says my order number is invalid
I have never posted a piece of negative feedback online, as normally I feel it is not worth the effort. However, I have become so frustrated by the customer service approach at Telus that I feel the need to document it. This is not directed at people...
I'm on a roadtrip and my roaming worked fine in US and when I crossed the border to Mexico I received the "welcome to Mexico" message and the roaming worked good for about 1-2 hours, but then after that it stop working, I already checked the settings...
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