Mobility Products and Services
Discuss TELUS Mobility devices, equipment, and service.
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Koodo account deactivated

Hi,I bought a new Koodo sim card with a new number on 4th Jan 2025. Immediately after the sim was made active, I got a mail stating the service is cancelled. I rushed to the store again and they told there is a fraud alert set. They asked me to send ...

ayanch by Neighbour
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New phones haven’t arrived

Upgraded online, advertised as fast free shipping. This was the week of Boxing Day. The phones shipped right away but the delivery date has come and gone with the status on both just saying “delayed”. No update since January 2nd. its impossible to re...

Over Charging - Cancellation?

So I signed up to Telus home security a few months ago, and a mobility plan a couple of months ago. The price I was told by the Telus agents was acceptable. Since then, every si gle month I am being over charged on both services. I have to call in an...

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