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France travel plan ?

Hi ! we will be in France for 40 days this summer. Paying 15$ per day is too much. I'm with Telus wuth an EPP plan. Do Telus offer international monthly plan like they do for the USA ? Thanks !

tostaky by • Neighbour
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Suddenly no data on phone

Today out of nowhere I lost all data connectivity on my phone (OnePlus 9 Pro), I can still call and text without issue but can only get data through wifi. I spent a couple hours on with CS to see if they could figure it out and no dice. I have tried ...

EB3760 by • Neighbour
  • 4012 Views
  • 1 replies
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Resolved! pay as you go

i have no credit card, i own an iphone 7 with sim card and have a data plan with telus monthly, i need a new phone i dont know if i qualify for getting on a monthly plan for a device and telus and google is not giving me answers, or what my other opt...

tee87 by • Neighbour
  • 3254 Views
  • 1 replies
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Easy pay/bring it back

Little backstory first. My cousin had hooked me up a phone under his name, we just recently switched it over to my name. It was an easy pay/bring it back device. There was zero dollars remaining on the easy pay, and $570 dollars under the bring it ba...

Frlsldr by • Neighbour
  • 3834 Views
  • 3 replies
  • 1 kudos

Resolved! assistance

Am I the only one getting the run around on purchasing a cell phone outright? Been chasing for answers for over a week. no one can help. Chased place to place - finally got an automated reply from Telus - clicked on the link supplied. It doesn't work...

noluck by • Neighbour
  • 4550 Views
  • 3 replies
  • 0 kudos

Resolved! Request Mobility Service Improvements

Hi folks,Wondering if there is a place or method for requesting service improvements. I regularly ride the West Coast Express (Vancouver’s budget GO Train) into Vancouver, and there is a big dead zone along Burrard Inlet (Port Moody into Burnaby). Gi...

Moving

HiMy friend has an iPhone 13 with bring in back option in Telus for 2 years with monthly payment for phone 0She is going to move in Europe permanentlyWhat should she do with device?Should she return it to telus or could she keep this device?

Mobility Prepaid Receipt

I have a Telus mobility prepaid account. Since I'm self-employed, I'm trying to download all my billing receipts for tax purposes. I can't find any receipts, just a record of my transactions that only goes back three months. When I had a mobility sub...

holly2 by • Neighbour
  • 2182 Views
  • 1 replies
  • 0 kudos

sending picture

for some reason I cannot send pictures via text I used to be able to but for some reason it stopped I followed everything here https://www.telus.com/en/support/article/3-steps-to-fix-your-picture-video-message-issues and that is all set correctly I a...

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