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Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

7,728 Posts

TV

Share your expertise or seek help to enhance everyone's TV experience.

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Account

Forum discussion about TELUS Mobility & Home Services plans and accounts.

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Security

Discuss or ask questions about TELUS Security devices, equipment, and solutions.

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Business

Discuss or ask questions about TELUS Business solutions, equipment, and devices.

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A gathering place for like-minded people to meet, greet, and discuss.

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Latest forum discussions

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0ptik tv

Why can't I record programs off channel 557 muchmusic anymore? I've been doing it for over a decade and it just stopped this week, Says it's not allowed anymore.

TELUS Satellite choppy video

Over the past month or so all the sports channels and now the news channels on Telus satellite no longer plays the video smoothly. Its like there is a buffering issue or maybe the definition is now too high for the receiver to handle it smoothly? Its...

BDJ by • Neighbour
  • 608 Views
  • 5 replies
  • 1 kudos

Crave On Demand-Error message

Why do I get an error message "Unable to play video. Please try again later" only for episode S4 E2 of Hacks? E1 and E3 do play.

Rpyul by • Neighbour
  • 167 Views
  • 3 replies
  • 0 kudos

is AX router needed for 1Gigabit PureFibre ?

Hi, I just upgraded from 150/150(300Mbps) to 1Gb PureFibre , my current Telus device is T3200M (from 2018). When I run speed tests directly from the Telus box , the max I can get is around 350-500 Mbps. Same from My personal devices are equipped with...

Disconnected Services

My Telus pre-paid account has been disconnected. On March 23 2025, i purchase Talk and Text 100, which came with additional unlimited nationwide minutes, MMS and SMS, and 2 GB data monthly for one year. I purchase this and had it set up at the Timmin...

KL_wilf by • Just Moved In
  • 22 Views
  • 1 replies
  • 0 kudos

Resolved! internet fail suddenly and sporadically

hithis started happening march 19 2025, intermittently sites with ipv4 addresses get an icmp message back as type 3 and the packet is dropped. ive run wireshark and watched this. i have pcap of these occurrences. you can also see the issue with trace...

signal-2025-03-28-14-27-38-853.jpg
notzip by • Neighbour
  • 327 Views
  • 5 replies
  • 1 kudos

TV service activation and account access problems

I am so angry and frustrated... It took 7 days for the Tv Box to work, then to see only a select few channels from the packages ... after 3 tech supports I come to find that I chose on outdated information. To add to the **bleep**ing frustration, the...

kid lost phone with prepaid 365, can't switch SIM

Hi,My kid lost his phone that has the prepaid 365 plan, Sim is lost too in the phone. I got a new SIM today and have an other phone for him but I am unable to switch the SIM, no option to do so in my Telus even though many tells support pages say the...

bigsmoke by • Just Moved In
  • 23 Views
  • 1 replies
  • 0 kudos

Telus Rewards

It looks like we are in round two of Telus removing previously earned reward points. I got a new notification from Telus on April 22nd indicating the following: Hi BeeGee1, TELUS_Support (Official Support Team) posted a new reply in My Home Account o...

BeeGee1 by • Organizer
  • 31 Views
  • 3 replies
  • 0 kudos

Can debt collectors collect telus late fees

Hi, I have an old home services account that went into collections awhile ago, I'd like to pay it off as the original balance was only like $400, however it has ballooned into over 3 grand. I know debt collectors in canada can't collect interest, so ...

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Streaming on TELUS - March 2025

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Super Bowl LIX

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Streaming on TELUS - February 2025

Streaming on TELUS - February 2025 Hey everyone! Hope you're doing well and enjoying the new year! February is right around the corner, and another month means another new batch of great movies and sh...

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