Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I've just recently moved from Shaw/Rogers over to Telus. Shaw gave a poor service experience for me which they were not able to resolve after years of reporting. Although the telus TV service is good so far, the remote features are like going back 15...
I wanna be able to use the deco wifi mesh system and I’m upgrading the routers because the ones from Telus are really buggy and I hope I can get the deco wifi mesh system to connect with the Telus NH20T modem/ ont. How would I set it up?.
Since two days ago, my home has been unable to use the Wi-Fi due to it requiring a sign-in. This is something we never needed to do before. The sign-in is required on all our devices and the modem/router has green lights for both Internet and Wi-Fi. ...
can u help me solve my account w/ Telus Loyalty please.Case #13626I have been overcharged by double on my home Internet for more then 1 year..I work overseasI have been with Telus for 25 yrs & trust u to deliver the better service & best competitive ...
I have a strange issue where my PC upload is recently really slow. using speed test my PC (Wired connection) 900 Mbps download10ish Mbps upload multiple wifi devices are 600 Mbps download600 Mbps upload I have unplugged modem and reset my PC. Tried d...
So i have the following products NH20A - modem The white cylinder for the WIFI booster. I have been trying to find a setting where I can disable my "SIP ALG" (Application Layer Gateway). Typically, by default this is enabled. Which is causing issues ...
I been paying for 1.5gbs speeds, but realized the smarthub they gave me is capped at 1gbs?Just what the subject says. I'm in BC and my buddy also ran into this when he asked why he wasn't able to hit 1.5gbs he was paying for, they came out to upgrade...
I am moving and need to have my services changed, I also signed up for Optic TV but have not been given the hardware yet. can I speak to a human to resolve these issues?
anyone have issues with volume control? i have an older samsung sound bar. the volume levels change wildly from channel to channel. i have to either crank it to hear anything or when i change the channel its suddenly blasting at full volume. anyone e...
