Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Are there any plans to include upcoming program reminder option in Optik TV similar to what we had with Shaw? It is useful for disabled residents with accessibility deficiencies.
My 2-year term for my internet, PikTV, landline is coming to an end soon. I was hoping to be connected to Fiber by now, but it did not happen in time. Will I be able to switch to Fiber mid-term ... assuming it will finally get to my house (Esquimalt)...
We have had our landline number for many years. My partner has her mobile plan with KOODO, my mobile plan is with PUBLIC. Is it possible to convert the landline number to a mobile number that either of us can add as an eSIM to either of our devices?
We made the switch from Shaw to Telus after 20+ years and so far, we are just frustrated. If anyone can help with any of the following problems, we would be grateful.1. Shows are all being recorded one to two minutes early. We don’t want any recordin...
Wow: I am not a 'rusty' internet user butI am stumped: I want to remove my additional channels from my plan and I am going round and round: cannot 'select box' to remove the extra channels and the chat is just a copy of the automatic AI info rvia the...
after Fibre install,phone would not accept certain landline number calling in. Cell phone has no problem, why only landline phone have so much issue?
Hi, I'm currently on the basic Telus Internet 25 and still using the T3200M modem via the phone jack. Telus installed the model in top floor of our home many years ago. Now I want to transfer it to the ground floor where the WIFI signal can reach the...
Just got off the phone with telus, home services security, and technical support. Home services were able to help me with items outside of their depts. norm. Technical Support, was able to assist me with my IQ Panel. Shout out and recognition to Hugh...
I cancelled my Telus home services 2 times over the phone now. Still they continue to charge me. How do I make this stop.
