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Recent ActivityMost RecentNewest TopicsSolutionsmissing purchased movie from on demand We had purchased the movie Wicked and it has been on our purchased list for a while. It has now disappeared. Please fix. Duplicate hydro pole still in place Hello, BC Hydro moved their lines to a new pole earlier this summer and cut down the old pole, which still has Telus lines attached. As a result, there are now two poles on my boulevard and we're tr...Can't Fast Forward Recorded Program I recorded The Great Canadian Baking Show series from the CBC Calgary channel (204), but I can’t fast-forward through any of the episodes. A previous thread on this forum from two years ago mentione...Smarthome App vs Apple OS 26.1 & 2 After upgrading to iOS 26.1 for iPhone the Smartphone app stopped working on my home wi-fi. Simply get spinning logo and error message that an "unexpected error has occurred, try again". The app al...Admin Gateway Portal Password issues. Has anyone had an issue where even after resetting the Router using the pinhole to reset their Router been unable to log into the Gateway portal? I'm trying to access 192.168.1.254 When I try usin...Intermittent wifi Home wifi is intermittent. The wifi signal is on at the modem, rebooting the modem does not fix the problem. All devices using home wifi have the same issue. The problem started a while ago. We c...Connection Fee Not Waived Just received my first bill and it was a total surprise. The sales rep promised there will be no connection fee but I was charged $80 for that. I have the sales rep's phone number but he didn't call ...Hisense tv remote problem I have just signed up with Telus TV and have found many obstacles to having a smooth user experience. (And getting the correct info is a royal pita) my latest problem is pairing my Hisense TV (58A51...New Fibre Install keeps going offline I run what I consider to be a smart home with multiple security cameras, voice controlled lights, TVs, personal devices (phones, laptops, iPads), and a couple of cars that connect to wifi for OTA upd...Beware of incorrect upgrade information for Optik I was sent a text from Telus advising me that I needed to upgrade my Optik Box as my equipment was outdated. The text link which I opened showed the new google android boxes. However when I clicked f...
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