Recent ActivityMost RecentNewest TopicsSolutionsWiFi Boost 7 Restarting Everyday Around 1AM Hello, I've been encountering an issue which seems to have only started recently. The WiFi boost 7 I got as part of upgrade to 1.5G on Jan 2026 has recently been restarting itself around 1AM-1:30AM ...Solved$0.00 Account - now $116.58 ARM Claim I have been sent to collections by Telus for an alleged unpaid balance of $116.58 on my previous internet account (ending November 2025). My payments were set up as per-authorized, after the service ...Digital box upgraded I am not impressed with how Telus is sending out digital box upgrade notification emails. As per Telus email: You can dispose of your old TV box(es) and help reduce electronic waste by taking ...Deal not honoured ! Who do I escalate too? In the past couple days I have spent almost 2 hrs on the phone with a Telus person. The first hour to discuss options for my family for cell phones and services and bundle with other services we alre...Software Update Schedule All dates are approximate and subject to change. Please note posted dates reflect when the update is targeted for release but can take a few weeks to roll out to all devices. Devi...Get To Know The My TELUS App Get To Know The My TELUS App Did you know we have a highly rated app that allows you to check your bills, usage, and much more at the tip of your fingers? We know that your time matters, ...Loyalty Department Four times I have been put through to the ""loyalty /retention "" department only to be put on hold for a total including today of 55 mins.....can you fix it please so I can talk to someone who care...Public IPV4 address I've switched over from Shaw to TELUS purefibre, and all of my self hosted game servers, websites, and VPN endpoints no longer work. It seems that I've been put behind CGNAT and I no longer have a pu...Account access Just switched from Koodo to Telus. Ported our numbers, got our new phones, signed a 2 year agreement and activated all, but our mobility account does not show up on the "My Telus" page. It's been 4 d...FireTV back button I used to be able to start the Telus TV app on Firestick and press the back button to get rid of the distracting overlay stuff and just watch TV. With the recent app update that doesn't work. The b...Solved
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