Community Spotlight2 MIN READStreaming on TELUS - October 2026A-B1 MIN READYou can win big every week this summer with TELUS Rewards!A-BHow to Recognize and Avoid Common ScamsA-B
Recent ActivityMost RecentNewest TopicsSolutionsTelus TV Mini Issues Had our 3 old Telus Optik boxes replaced with the minis. What a downgrade: The feed often freezes or just goes blank, particularly when pausing live TV Periodic notifications that the remote h...Internet Plan Renewed Instead of Processed for Home Services Cancellation I called Telus about an hour ago to cancel my DSL service. I expected it to be mildly annoying. I did not expect the agent to lie to me and cheat me. 1. Called to ask for service cancellation. Told...$380 AnHS charge on my account Telus fixed the first mistake by accidentaly cancelling my account because someone tried setting up a new account at my address. To date this has now cost me 2 days of work and 5+ hours. I am averagi...Telemarketer Ever since Telus bought Vivint and upgraded our system I am being inundated with calls from telus to upgrade my cell and TV internet. I have asked nicely to have my number removed for their list, I h...Account Deactivation with unknow details My company was charged by a Telus mobility service fees monthly without authorization. We just have the account number from the invoice, how can we deactivate the account and stop the payment. Telus Technician told me to lie I am disabled and alone. My only phone is a landline. I made an appointment a long time ago for a Telus Technician to install a backup battery system for my landline in case of a power outage (this i...Smart Move caused me to loose all my discounts! What a way to start Sept 1 I get a text from telus saying my move has been schedule and If not notified then my services will be disconnected on Sept 2. This was three days ago. I finally fight my ...Optik TV Apps I cannot download any new apps. I get only the current apps screen. 6 calls with tech support and they replied to a ticket claiming it is ok. But it's not! Google Play Charges to my Telus Bill Hello, I got a Google Pixel 3 watch when I renewed my mobility contract back in March 2025. In June 2025 I started getting random Google Play charges added to my Telus bill, apparently through my wa...Home Phone Voice Mail Time Off For some time now I have noticed that the time stamp on my voice mails is out by exactly one hour. Can anyone offer an explanation? TIA
Getting StartedTELUS Community and Social Media House RulesMake the Most of Our CommunityWho Are the Community Power Users (CPUs)?Meet Our Team
