Community Spotlight1 MIN READThe 2026 TELUS Calendar: Celebrating Canada's Most Adorable Crittersdru2 MIN READTELUS TV+ Is Now on Smart TVs - Your Favourite Shows, Your WayA-B
Recent ActivityMost RecentNewest TopicsSolutionsNov2025--Still No Roku TV New subscription Today (14Nov) to Telus TV+ Unable to Use Telus TV+ on our Roku TVs Please advise high-pressure sales people that Telus TV+ does NOT work with **all Smart TVs** -- we were entirl...Telus connect not working again I can't login Telus connect again. Same thing happened last week. Same problem occurs almost every week. Anyone has the same problem? customer service vacant & illegal late charges... Seems customer service now combines fees due for current month with any charges owing from previous month and presents this total as "now overdue" so that a greater sum can be charged as late fees. ...who to contact to get new 24-s boxes? have 3 21-t boxes, the garbage ones from last year, would like these swapped for the new 24-s boxes with the usb-c power. who is best to contact? loyalty? escalations? missing on demand content - CRAVE - strike back so on crave itself, it lists 7 seasons of strike back. telus - on demand - channel - crave has season 8 on there only and only 9 episodes of season 8 even though there are 10 episodes per season. s...Closed Captions on Digital TV Box I have multiple times opened settings, turned on closed captions, opened display settings and set caption preferences the way I would like: small font, 25% opacity on background. The example shown in...Very Weak or No Signal When trying to make a call, I get the error "Not registered on network". Sometimes if I move to a different area of the house I will be able to call out, but the call drops while dialing, never conne...Going in Circles It has been extremely difficult to reach customer service. After spending three days trying on and off to get assistance, I finally reached a representative and I asked to lower my home internet bill...Upgraded to Optik TV Android Box - Profiles We have multiple Telus Optik TV Android boxes (TelusTV-24S). We upgraded from the old Optik boxes. They all powered up and work just fine except we never get a "Who is watching?" screen where I can ...Cancelling a mobile (cell ) pay as you go hi does anyone know how to cancel my Telus pay-as-you-go please. I'm over in the UK now so don't need now. I've tried MyTelus I couldn't find that option. I ended up with a bot which did eventually g...
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