Category: TELUS Neighbourhood | TELUS Neighbourhood

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The 2026 TELUS Calendar: Celebrating Canada's Most Adorable Critters

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TELUS TV+ Is Now on Smart TVs - Your Favourite Shows, Your Way

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Telus Purefibre 3Gbps - Alberta..Bridge mode assigns public IP but routing not working
Hi I am trying to setup bridge mode on NH20A unit. Followed the instructions, factory reset the NH20A and bridge 10G port. The bridge port is connected to a another router. The router DOES get an a...
snowface
3 hours ago Place Home Services
27Views
0likes
3Comments
FTS login partial load/cutoff
Hello Team, I have been unable to login to the FTS platform, due to a partial load of the platform. Once i login, the page loads partially and goes off. It does this endlessly. I have been unable t...
waylz
3 hours ago Place My Account
Project Sonic
6Views
0likes
1Comment
Asking how to get PIN2 code for Fixed Dialing Numbers (FDN) Issue
I'd like to know my PIN2 code so I can disable the Fixed Dialing Numbers (FDN) feature. I asked it by phone, but it seems the person is not familier with this subject. Should I go to Telus store, wil...
rain
4 hours ago Place Mobility
7Views
0likes
1Comment
Land line not working
Since at least last Saturday my land line at [mod edit - private info] has not been working, with the phone signalling "no line." Since this is my only phone, I have been trying to notify Telus of th...
Solved
JNDBReid
9 hours ago Place Home Services
124Views
0likes
11Comments
Closed Captions on Digital TV Box
I have multiple times opened settings, turned on closed captions, opened display settings and set caption preferences the way I would like: small font, 25% opacity on background. The example shown in...
Woodsgift
10 hours ago Place Home Services
Optik TV
TELUS TV+
37Views
0likes
5Comments
Paying for equipment not installed no internet
April 28Telus indoor hubs poor internet after 2 years-Arnel Balasbas TELUS bus solutions-outdoor hubs will solve problem- Hubs arrive May- wait for install-May 28 - Lucas Blanchard Telus Solutions al...
CandS
11 hours ago Place Business
13Views
0likes
2Comments
Immediately
“I need this escalated to a supervisor from the Client Care Escalation Team. This is regarding a payment arrangement that TELUS did not honour, resulting in wrongful collection action.”
Cynthia506
14 hours ago Place My Account
account
account issues
bill issues
billing
billing issue
11Views
0likes
0Comments
URGENT: My Payment Arrangement Was Honoured — Yet My account was sent to collections.
I am extremely frustrated and disappointed with how this situation has been handled. I made a formal payment arrangement with your team, and we clearly agreed that if I paid a large amount upfront, m...
Cynthia506
14 hours ago Place Security
poor customer service
ServiceFailure
SmartHome Security
8Views
0likes
0Comments
How do I regain access to MyTelus account?
I have lost access to my MyTelus account and when I try to access email, the message is shown that my email account has been recently terminated and I am unable to input the code that was sent to my ...
Bob97
14 hours ago Place My Account
63Views
0likes
2Comments
Cancelling a mobile (cell ) pay as you go
hi does anyone know how to cancel my Telus pay-as-you-go please. I'm over in the UK now so don't need now. I've tried MyTelus I couldn't find that option. I ended up with a bot which did eventually g...
GP1
14 hours ago Place Mobility
21Views
0likes
2Comments

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Support Articles

Community Spotlight

The 2026 TELUS Calendar: Celebrating Canada's Most Adorable Critters

TELUS TV+ Is Now on Smart TVs - Your Favourite Shows, Your Way

Recent Posts Feed

Recent Activity

Telus Purefibre 3Gbps - Alberta..Bridge mode assigns public IP but routing not working

FTS login partial load/cutoff

Asking how to get PIN2 code for Fixed Dialing Numbers (FDN) Issue

Land line not working

Closed Captions on Digital TV Box

Paying for equipment not installed no internet

Immediately

URGENT: My Payment Arrangement Was Honoured — Yet My account was sent to collections.

How do I regain access to MyTelus account?

Cancelling a mobile (cell ) pay as you go

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