Community Spotlight1 MIN READThe 2026 TELUS Calendar: Celebrating Canada's Most Adorable Crittersdru2 MIN READTELUS TV+ Is Now on Smart TVs - Your Favourite Shows, Your WayA-B
Recent ActivityMost RecentNewest TopicsSolutionsClosed Captions on Digital TV Box I have multiple times opened settings, turned on closed captions, opened display settings and set caption preferences the way I would like: small font, 25% opacity on background. The example shown in...Very Weak or No Signal When trying to make a call, I get the error "Not registered on network". Sometimes if I move to a different area of the house I will be able to call out, but the call drops while dialing, never conne...Going in Circles It has been extremely difficult to reach customer service. After spending three days trying on and off to get assistance, I finally reached a representative and I asked to lower my home internet bill...Upgraded to Optik TV Android Box - Profiles We have multiple Telus Optik TV Android boxes (TelusTV-24S). We upgraded from the old Optik boxes. They all powered up and work just fine except we never get a "Who is watching?" screen where I can ...Cancelling a mobile (cell ) pay as you go hi does anyone know how to cancel my Telus pay-as-you-go please. I'm over in the UK now so don't need now. I've tried MyTelus I couldn't find that option. I ended up with a bot which did eventually g...Software Update Schedule All dates are approximate and subject to change. Please note posted dates reflect when the update is targeted for release but can take a few weeks to roll out to all devices. Devi...I finally have a Mexico plan and now it doesn’t work! I’ve been to Mexico many times and used Easy Roam. Loved it. Worked perfectly. currently, I have a USA Mexico plan and my phone won’t even connect to local network. I’ve tried everything. Data roam...unlock the phone I have an LG flip flop phone, when I was a TELUS subscriber. I took it in Europe to use it for as long as I was there, I changed tie sim but the agent told me that the phone is locked. How can I unlo...Home services amount owing I cancelled my home services back in July and I am still waiting for my refund to come through. Talking to the AI is impossible so just trying to find out if the payment has been mailed out. Account ...Land line not working Since at least last Saturday my land line at [mod edit - private info] has not been working, with the phone signalling "no line." Since this is my only phone, I have been trying to notify Telus of th...
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