Community Spotlight3 MIN READStreaming on TELUS - March 2026A-BCopper Theft: Impact on CommunitiesA-B
Recent ActivityMost RecentNewest TopicsSolutionsFed up with Caller Id Spoofing Generally changing a cell number isn't recommended if your mobility number has been used for caller Id Spoofs. However, for the past 5 months, I have been getting numerous call backs and text message...What Happen to the service at Telus? I moved into a new place & TELUS kept moving my technician date. I had to call them 4 times to get it sorted out, fast forward 2 week, my Fiber 1G service is spotty and slow. Their Loyalty department...Requesting a one-time fee waiver for a declined payment Hello everyone, I'm looking for some assistance regarding a 'dishonoured payment' fee on my last bill. There was an unexpected issue with my bank account that caused the transaction to fail, but I ha...Bring back Customer Service Hi Neighbours! What has happened to Telus Customer Service from over two years ago? Where did the high level customer service go? Why are we being lied to? Is this the way to treat loyal long term cu...Security system woes So. I've had this Telus security system 2 weeks. It works alright I guess, not happy I had to install it myself but here we are. I was shorted 5 door sensors on my equipment package. 2 weeks ago Telu...Complete explore plan I asked Google what area codes are included for Netherlands Antilles Curaçao: +599 9 Bonaire: +5997 Sint Eustatius: +599 3 Saba: +599 4 Sint Maarten: +1721 i dialed 721 area code and was cha...New cloud services are sadly lacking I had to recently change out my old PVR for the new cloud based versions. Since making the change I have had nothing but bad experiences using the recording options. Firstly the ability to extend m...Airdrie - 5Gbe speed issue I recently upgraded from the PureFibre 3 Gig to the PureFibre 5 Gig as it recently became available in my area (awesome!!). When it was installed a couple weeks ago, I didnt have my 10Gbe X520-DA1 ...Apparently it doesn't matter if customer service individual lied to me! Last summer I contacted telus to renew our father in law's internet and home service agreement. I was offered a good plan but I explained, I'm the POA for a 91 year old senior with dementia. He likel...Missing final bill Hi there looking for advice on what to do about this situation as it is impossible to talk to a real person. I participated in the Bring it back program, at the end of my term I decided to keep the p...
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