Category: TELUS Neighbourhood | TELUS Neighbourhood

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The 2026 TELUS Calendar: Celebrating Canada's Most Adorable Critters

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TELUS TV+ Is Now on Smart TVs - Your Favourite Shows, Your Way

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Know Your Scams: A Collection of Resources to Stay Informed

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TELUS Digital: Audio Data Collection Project Opportunity- Spanish (USA)
I have received offers from “My name is Pauline, and I'm a Sourcing Analyst at TELUS” Digital [email protected] and want to ensure it is not a fraud. Unfortunately, I found no pract...
Rosmery
5 hours ago Place Security
4Views
0likes
0Comments
Closed account- final invoice never sent, debt forwarded to collections without notice
We moved nearly two years ago and transferred our home security service to the new owners of our old house. The final invoice was never issued even though we remained customers for our other services...
mBovaird
11 hours ago Place My Account
6Views
0likes
0Comments
Lack of Technical Support
I am an old ADT customer transferred to Telus after their purchase of ADT. My security system is Honeywell Lynx Plus model L3000. My system needs service, either to replace a defective door sensor o...
JACKB
14 hours ago Place Security
home security
7Views
0likes
0Comments
programming rca tv on new digital box remote
model number-rnsm4025 tried all codes wont work, tried auto code search only once tv said 'not available' never showed mute icon. called an agent tried all codes provided manually no go unable to p...
Rollandg
18 hours ago Place Home Services
22Views
0likes
5Comments
Telus taking me to collections after an account closure from 5 years ago
I recently started getting emails from a collections agency for an account that was closed back in 2020 which was 5 years ago. I have spoken a few times with customer support, the collections team,...
Bchrysler
2 days ago Place My Account
account
customer service
internet
33Views
0likes
6Comments
I didn't order Optik tv
I didn't order telus TV but they delivered it . I sent it back . Telus shipment doubled so I sent it back. I did order home phone , but it seem that telus does not supply the type I...
Justjunkjim
2 days ago Place Home Services
20Views
0likes
1Comment
Poor coverage and data speeds
In the three and half years that I've lived in central Alberta Telus coverage has been weak. I usually get only one bar at home (inside or out), two if I'm lucky. Data speeds of maybe 20 mbps down, ...
FrostyNorth
2 days ago Place Mobility
Poor coverage
22Views
0likes
5Comments
How to resolve billing issues
Hi: I was over charged $475 for services on my October Internet account. Technicians were called out to repair slow internet. The technician tried to fix by rewiring a suspicious connection. Th...
RaeSimpson
2 days ago Place My Account
23Views
0likes
5Comments
Purolator waybill to return equipment was never sent
I need a waybill that a Telus agent promised to send by email but it never arrived. Agent romised a couple of months ago and yesterday again, when I called to inquire about the status. Worst of all: ...
CarolMN
2 days ago Place Home Services
Home Services
return equipment
Returning equipment
Support
34Views
0likes
2Comments
Optik tv renewal
Is it common practice for telus to automatically renew your contract after 2 years? Apparently my contract was renewed in January but I have no recollection of any documentation of giving my consent...
frustrated15
2 days ago Place My Account
15Views
0likes
2Comments

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Support Articles

Community Spotlight

The 2026 TELUS Calendar: Celebrating Canada's Most Adorable Critters

TELUS TV+ Is Now on Smart TVs - Your Favourite Shows, Your Way

Know Your Scams: A Collection of Resources to Stay Informed

Recent Posts Feed

Recent Activity

TELUS Digital: Audio Data Collection Project Opportunity- Spanish (USA)

Closed account- final invoice never sent, debt forwarded to collections without notice

Lack of Technical Support

programming rca tv on new digital box remote

Telus taking me to collections after an account closure from 5 years ago

I didn't order Optik tv

Poor coverage and data speeds

How to resolve billing issues

Purolator waybill to return equipment was never sent

Optik tv renewal

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