Recent ActivityMost RecentNewest TopicsSolutions2 year loyalty discount? Hi, apologies if this is a duplicated post - I've seen old ones that are similar, but wanted to check if this is a newer version of a scam. I got a call from 778-437-9938 (showed up as British Colu...SolvedCredit after cancelling service Hi, just wonder if anyone can tell me after I cancelled the mobility service, I have a credit of $46. When and how will I receive the credit? Do I have to call Telus or Telus will credit it back to m...SolvedSmartHome Security Issues The Telus Home Security system is very disappointing. The system is constantly missing significant movement near the house (family members or couriers returning/leaving) and not recording this. In or...SolvedAccount Suspension My account got suspended as my plan was late being paid because I was over seas traveling. I have paid my bill and my account is still suspended. Please help me unsuspend my account so I can use it. ...SolvedReturn equipment waybill I cancelled my internet service as Telus refused to give me the price that I was paying previously and refused to match Shaw. My account shows cancelled online. I also received an email, directing me...SolvedAudio Sync Issues on Optik TV - TelusTV-21T I have the Optik TV TelusTV-21T android box with HDMI connected directly to an LG OLED 65" TV (CX). I have exhausted adjusting all sound settings on the TV and on the Telus Optik TV box and sti...Solved2 Step Verification Issue This new second verification thing does not work for me. Years ago when we started a Telus account my wife used her e-mail and we shared the password. That worked fine for both of us. Now with 2 step...SolvedScam Callers In the past, I have been receiving a couple of scam phone calls to my cell number per week, easy enough to deal with. However, starting last week I have been receiving multiple calls per day... today...SolvedTELUS / Gmail Ongoing Issues So randomly on the evening of Friday, September 05, 2025 at around 21:00 (9:00 PM), my telus.net e-mail with TELUS / Gmail stopped working. There were NO upgrades, NO software updates, NOTHING - it...SolvedScam caller offering discounts 780.667.8418. Called offering me a 40% discount on my mobility plan as a recent Telus promotion. Could not tell me any info about my own account and wanted me to confirm my details. Offered di...Solved
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