Recent ActivityMost RecentNewest TopicsSolutionsWifi Speed over 1Gb and Hardware So renewed my contract and got talked into signing up for the 1.5GB plan. Telus tech comes to install new hardware as the apparently the old router T3200M not optimized for over 1gb. So installed was...SolvedInternet stopped working on some devices Hi. Maybe someone here can help me out, as our home services are in my husbands name and he’s at work. Our home internet suddenly stopped working, but only on some devices. It’s still working on mine...SolvedTelus Digital TV Digital Boxes New user to the new Digital Boxes vs the old Legacy Optik. Had a very frustrating time getting the recordings to work, many calls and fortunately finally resolved (Thanks Sophia). During the process ...SolvedNo WiFi Password Change Option on Connect When I log into Telus Connect, I do not see the edit pencil to change my WiFi password. I hear that there is another way but I cannot find the admin password on my NAH equipment. I do have the admin ...SolvedBring it back issue Signed a 2 yr contract with Telus with the bring it back program. At the end of the contract I decided to switch providers because of poor telus coverage in my area and significant lower cost. I have...SolvedClarification on returning equipment Hi Telus Support, I recently canceled my telus internet service, and was told that I need to return my equipment, despite I expressed that I did not rent any at the start of my service. Ever since I...SolvedPVR recordings not available on extra boxes Why are my recordings not available on my 3 extra Optik boxes? They are available on the main box. SolvedIs a call from 833 390 3721 a legitimate telus representative caller or a scam I have gotten multiple calls from this number over the last few months and they have been blocked because I suspected it was a scam but I want to make sure. SolvedDouble-Charged on Internet Bill I was recently double-charged for my internet bill. I have two transactions from Telus, on my credit card, that have been “posted.” I have also verified with my bank that both of these charges have g...SolvedElaborate Scam Pretty sure this is an elaborate scam. Got a phone call this morning. I was supposed to receive two e-mails but only got one so I told the fellow that I had to go and he is supposed to call later. Th...Solved
Getting StartedTELUS Community and Social Media House RulesMake the Most of Our CommunityWho Are the Community Power Users (CPUs)?Meet Our Community Managers
