Community Spotlight2 MIN READStreaming on TELUS - August 2026A-B1 MIN READYou can win big every week this summer with TELUS Rewards!A-BHow to Recognize and Avoid Common ScamsA-B
Recent ActivityMost RecentNewest TopicsSolutionsGuest WiFi account slower than the original? Hi everybody: I have Telus purefibre 250 and for my wifi, in addition to the original Wifi account (e.g., sedum1234), I also set up a guest account (sedum1234_guest) but discovered that the wifi spe...Solvedno account number new customer here, i recently bought a wifi plan on the 1st through the My Telus app. the router was installed this morning (the 5th) but i am unable to use Telus Connect or link with My Telus since ...SolvedMy death I am a 79 year old male. How would my estate notify Telus upon my passing? SolvedWhat's happening with KSPS on Optik? It's been showing as Channel Unavailable for quite a while now. SolvedHome phone Help Please Hello We have a Telus home phone hub installed about a week ago. We are having some issues. When we go *98 for voicemails we get a message "your call cannot be completed at this time please try ag...SolvedStingray Music App on TelusTV25S digital box? Telus just made me switch from my 4K Optic TV digital box to the new Telus TV+ Mini. Stingray Music is included in my Optic TV package but does not show up anywhere in the Channel Guide or in the Goo...SolvedSupport with Spam Calls I receive about 10 spam calls per day from a real person at Telus trying to up-sell me on products all weekend long, but I can’t seem to speak to a real person about my account on the weekend. is t...SolvedEarly cancellation fee due to student residence restriction Hello Telus Community, I am currently under a two-year agreement for TELUS PureFibre, and I have been happy with the service. However, I will be moving into a student residence at the end of July. ...SolvedNaturescape channel glitching again I am still on the original optik tv. Stingray Naturescape (channel 727 for me) hasn’t been working properly for around a week now. Some freezing and pixelation, even freezing with the background musi...SolvedWas there an update? I ask as that is when I usually see recurring problems. My volume is at 100% and we are just hearing it. I went looking for the tuner which I previously found in settings but could not find it. I un...Solved
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