Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
How long does it typically take for Telus to send out the Optik TV boxes? I signed a new contract 14 days ago and I was advised it would take 3-5 business days for the box to arrive. After a week, I asked a rep via chat and was told it was still ship...
Have tried all available tv remote codes, including those from TCL call centre. None work.
HI So i just had crave and hbo for a few days. I cancelled cause it does not remember me and starts me at the first episode everytime... i called telus and they said they could do nothing about it. So i canceled with telus and phoned crave.They said ...
This issue occurs on both my 4K boxes, non-4K wired and non-4K wireless boxes. When switching between different PVR recordings and/or live TV, clicking “Resume Play” will instead trigger “Start Over” instead, even if navigating very slowly. Happens a...
Does anyone know exactly what hardware is used for the new Google/Android based Telus TV boxes ? Is there an equivalent that usa providers are using (the old box used to be an Arris model) ?
We subscribe to regular "cable" TV. The TV channels provide programming that are 5,6 or more years old. The only thing that changes in this channel line up is the weather. Not impressive.
I have a UI8001 M/N ECB6250A Telus, S/N GEAA1A00671. I am trying to program my Bose Solo 15 series II system universal remote to be able to access the UI8001 however I have not been able to find the access code.
I am trying to log into different TV sites (TSN, CTV, Global) with my optik account. It is the right password and such but I get this message:"There was a problem. An error occurred connecting with your provider, please try again."It was working fine...
I have the new Google-based Telus TV+ box, and am having some issues with the Guide. Often, when I wake up the TV box from a period of dormancy, the Guide shows "No information" for most channels at the current time. It's fine starting at the top of ...
