Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
I just had Telus Fibre installed and the new Optik TV Android digital box. The Telus TV app does not support surround sound, but the new Android box will play surround content on Prime, Paramount+, Disney+ etc. When will the Telus TV app support surr...
Hey!I have combed through all similar posts with no luck! My app says login failed cannot connect to server. I have deleted and reinstalled the app. Restarted my phone, tried on data. Tried on wifi. Ensured the password is correct. Turned off the Tel...
Hello. We are trying to pair our arris wireless box. We have been using it wired for awhile, because my husband didn’t know it was wireless. But we aren’t getting a pairing screen.No matter how many times we restart, reboot, both the modem and tv box...
The on demand feature for Fairchild Channels are no longer updating since May 2. It's missing alot of episodes. Could someone please look into this?
Optik TV:This is one of several issues I'm having with the PVR function of the new Optik TV system.When I select a recording to play, its not the correct one.1) When I go into some of my PVR recordings to play, it lists the groups ( ie Court Cam-8 Ep...
Anyone else experiencing their NHL feeds being 10+ seconds behind the actual play, and even other streams?Trying to discuss the game in real time with friends and other fans has become impossible because every significant play is spoiled before I get...
90 Day Fiancé: The Other WayWhy are episodes 12 and 13 of season 4 missing?
I am half way thru the season episodes and the whole thing disappeared from TV On Demand…… anyone experiencing the same thing and can someone helping getting it back? T___T
Anyone interested price increases coming in June Price increase increases to packages and equipment rental by $5 a month
My mom was having an issue where she noticed a show wasn't recording. Last time she saw it happen, she restarted the box, recorded the episode at a later time, and it was fine. When she restarted it today, every recording she had was deleted. We wait...
