Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
I think this Inquiry has been posed to before however I have not noticed any new answer. Is Telus near carrying out the innovation that will permit us to see PVR accounts from my PC and iPhone.
It says I must be on Telus home network to watch Starz channels. Why is that????? Seems pointlessMy network is hard wired with Ethernet from the outlet. I custom-built a new home and I have fibre in all my outlets. So why am I getting this?
Hello - Is there a reason why this episode is not available? I can see it on the Crave website, but it’s not yet available to watch. It was supposed to be available today (July 27th). Thank you!
I had the US Superstations theme package but I just upgraded to Crave. Rep told me I don't need the package because it's included with Crave.However that's not the case. I'm only getting the WSBK Boston, WPIX NY, WGN Chicago and Mytv NY.I'm missing P...
Hello you guys still haven't listed the 2 newest masterchef episodes on demandS21 E6 and E7 are missing.
Is it normal that some episode’s don’t upload? Season 10 episode 6 is missing.
Why am I being penalized for being a loyal customer? I want to upgrade to Optik tv evolution but because I’m a current customer I can’t upgrade. That just seems like a big F you for being a loyal customer.
On demand , history channel , Alone season 10, episode 6 missing @dru @A-B @Fabylous
Episodes 206 to 210 are missing and have been for 2 weeks. I have contacted someone but nothing has been done.
Are the Team Members responding to customer queries and complaints about the shortcomings of Optik TV in fact employees of Telus? I have read "We're also taking notes to inform the business on what your pain-points are". If Telus is getting reports f...
