Here's a handy list of FAQ's that we've seen here and across our social media channels. As always, if you can't find your answer here, you can always post here in the SmartHome Security forum to ask the community! What can I do if I'm experiencing te...
I use Home Assistant to integrate all of our smart devices into one platform. I have just had a Skybell doorbell installed that connects to the actiontec 3200 through an Alarm.com z-wave plus hub. Has anyone else been able to pull this into Home Assi...
I am moving and that community does not have fibre so I need to get another providers internet until they put fibre in my new home. My question is: can I use telus smart home security with another providers internet?
I received this email and was wondering if it was legit or spam. The email address bothered me with the addition of the "i" in i.telus.com TIA
I am selling my home, but not buying another. What do i do with the cameras etc for my Telus security system?
Hello,Well every telus tech had ideas, but still going OFFLINE once or twice a month needing to be power reset EACH AND EVERY TIME!These wifi cameras SUCK.Even the zwaive in my 900 sqf house has problems reaching all locks and windows. What a piece o...
Residential Home Security needs to have svrs.The length of clips recorded are too short why cant telus allow svr on a rental or purchase base? Why consumer accounts cant get the SVR, but business can get it. What is the point of having to see a thief...
Residential Home Security needs to have svrs.The length of clips recorded are too short why cant telus allow svr on a rental or purchase base? Why consumer accounts cant get the SVR, but business can get it. What is the point of having to see a thief...
After installing the skybell doorbell camera, I am getting a constant highly annoying humming inside the house where my doorbell chime is located. I have installed a new doorbell and tried different size resistors as suggested on Youtube. Any one hav...
Is it possible in Smart Home Security, scences can be activate/deactivate based on time. Like I want Activate sleep every day at 10:00PM and activate Wakeup scene in the morning 7:00AM instead of activating manually everyday.
had two men at our door trying to get us to convert from our service provider , ( phone , TV and internet) . Repeatedly told them we were not interested. The one guy was very pushy kept insisting telus could give us a better deal. Again told them we ...
