Security
Discuss or ask questions about TELUS Security devices, equipment, and solutions.
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SmartHome Security FAQ

Here's a handy list of FAQ's that we've seen here and across our social media channels. As always, if you can't find your answer here, you can always post here in the SmartHome Security forum to ask the community! What can I do if I'm experiencing te...

A-B by Community Manager
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  • 0 replies
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Why am I forced to upgrade my Vivint system?

Hi,Yesterday I had a message showing up on my Vivint's display "Urgent: Account upgrade required, call #phone number #".After calling Telus, I was informed that I needed to upgrade the system and account, which would cost me money... both the system,...

kinncj by Organizer
  • 752 Views
  • 9 replies
  • 1 kudos

Resolved! Do you need WiFi for all SmartHome devices to work?

If I've got the control panel, and several sensors (door, motion, CO2, smoke, flood, glass), do I need WiFi to make them work? I understand I would likely need WiFi to be able to control/monitor the systems from my phone, but what if I am getting the...

jg3588 by Neighbour
  • 6226 Views
  • 2 replies
  • 0 kudos