Here's a handy list of FAQ's that we've seen here and across our social media channels. As always, if you can't find your answer here, you can always post here in the SmartHome Security forum to ask the community! What can I do if I'm experiencing te...
I have an ADT by TELUS home security account, and some of my security devices are not working properly. I spent most of my day on the phone, being transferred from one department to another a total of five times! The phone call durations were 30 minu...
Short version: smoke detector faulty > Telus won't send me new smoke detector until I sign up for new contract Hi, I am originally an ADT customer (now Telus since last night, I guess?) and my smoke alarm has been beeping and the yellow "fault" light...