Security
Discuss or ask questions about TELUS Security devices, equipment, and solutions.
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SmartHome Security FAQ

Here's a handy list of FAQ's that we've seen here and across our social media channels. As always, if you can't find your answer here, you can always post here in the SmartHome Security forum to ask the community! What can I do if I'm experiencing te...

A-B by Community Manager
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Trying to pair a V523X Camera.

As per the Title, every time I try to pair it with the app on my phone by following EXACTLY the instructions given, I get the following "Can't process your request, please try again. Error Code: 6". I've tried for hours to get the camera to pair and ...