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Alarm malfunction poor customer service

Just Moved In

I am living a tremendous level of frustration as I am getting the worse customer service ever in my life ! Believe me ! Left on the phone for hours to get assistance, technicians not showing up after setting an appointment and much more all this this since December !

Can someone help me to direct my complains and suffering after spending $90 to police for false alarm costs, $80 on batteries to replace old ones on motion sensors with no results or assistance ?

Any similar experience to share and help me find a solution ?


Shame on Telus Customer Service !


Community Manager
Community Manager

Hello. I'll send you a private message to discuss further, thanks.