Home security contract

[Sung]

I thought my contract was over or just around the corner, but today I found out that it was extended for 3 years from 2023l. I am in a situation to cancel home security service, but I would like to ask if it is possible for this to have been extended without my signature or consent. I never know about the contract extension.

[A-B]

You'd need to speak with our SmartHome team directly about that. They're available at 1-855-255-8828.

[ChristopherELM · Accepted solution]

I would have preferred to interact in writing e.g. by e-mail or chat to explain the problem. Phone is a stressful way of communication for neurodivergent people when the technical support operates from a place  with background noise and/or speaks too fast with a strong accent.