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Laa2022's avatar
Laa2022
Neighbour
4 years ago
Solved

Cancelling security contract

I am selling my home, but not buying another. What do i do with the cameras etc for my Telus security system?
  • Hey there! You'll need to contact our team directly in order to cancel your services, you can reach our SmartHome Security team at 1-855-255-8828.  If you're an ADT By TELUS customer, the number is: 1-855-958-8181. 

  • Hi. How do I cancel the indoor camera that I got for free trial. I have no plans of using it and I cant find any details on how to cancel and return the camera. Thank you

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  • MelH's avatar
    MelH
    Icon for TELUS Team Member rankTELUS Team Member

    Hey there! You'll need to contact our team directly in order to cancel your services, you can reach our SmartHome Security team at 1-855-255-8828.  If you're an ADT By TELUS customer, the number is: 1-855-958-8181. 

    • aionnr's avatar
      aionnr
      Neighbour
      Hi. How do I cancel the indoor camera that I got for free trial. I have no plans of using it and I cant find any details on how to cancel and return the camera. Thank you
      • NFtoBC's avatar
        NFtoBC
        Icon for Community Power User rankCommunity Power User

        Try calling the numbers listed.