Here's a handy list of FAQ's that we've seen here and across our social media channels. As always, if you can't find your answer here, you can always post here in the SmartHome Security forum to ask the community! What can I do if I'm experiencing te...
Hi, just a bit paranoid after a rash of break ins and other oddities in city and want to verify if this was a scheduled job/work order City is Prince George BC, V2L 2W6, at 9am today vehicle parked infront of house, worker went on powerline infront o...
Last Friday Teleus installed a new alarm system. The installation seemed fine and everything was working well. We went out to dinner and when we returned the alarm panel was black. We had not received any calls about the panel not responding and afte...
Yesterday a guy in a yellow Telus vest with a Telus ID came to the door selling ADT home security. He asked a bunch of questions about our current home security. I’m in Ontario and am just looking for confirmation if this was legit or not.
question about existing equipment from vivint , my contract is finished with vivint ,so my equipment is paid off. If I will use telus secuirity monthly payment will be reduced ( becose I don't need pay for equipment? )
Can I run the security devices off my own wifi network or does it have to be run off the extended network that Telus installed? I am trying to simplify my devices and networks and would prefer to extend my own if needed for the doorbell or whatever.
At the moment of writing this I have to admit to being pretty upset. A few months ago, after a very crazy and distressing emergency move, when I was getting my Internet set up, a Telus Sales Agent happened to be doing door to door sales. He was able ...
Hi!I am from Sweden and never heard of telus before in my life. Just got an email requesting to validate that somone named Robert had put in my email to his account. In the email it said if this is not you contact support and when i try to contact su...
I have a very specific problem with EverSafe and I don't know how to get help. My email address uses the TLD .works e.g. [email protected] I've used that email for a long time. The TLD is a legitimate one: https://icannwiki.org/.works However th...
Just want to find out if Chamberlain MYQ-G0401 is compatible with the Telus Smart Home system.
The other day I received a letter from Telus with regards to upgrading my 3G hardware to a 4G/LTE equivalent panel (totally understandable as 3G is being phased out across the industry). I have a 3G Home Security panel which would need to be upgraded...
