Here's a handy list of FAQ's that we've seen here and across our social media channels. As always, if you can't find your answer here, you can always post here in the SmartHome Security forum to ask the community! What can I do if I'm experiencing te...
Hi, I have the basic home security package. I bought a iq4 control panel used. How do I add the panel to my system? I tried using the home security app but see no option to add it.Second question is I want to add the garage door controller but don't ...
I've been getting a lot of calls claiming that they're from TELUS and they offered me an offer which is too good to be true. But just to be sure, I asked them to send an email. The whole email body looks suspicious. But this might be just me being pa...
Replacing my 2 year old DSC wired system with TELUS Qolsys wireless alarm system, I want to mount my Qolsys remote panels in the same place my DSC panels were removed from but need to splice in a 90 degree barrel connector for the 7 volt DC power. Do...
I am trying to replicate our previous DSC wired alarm system functionality and have purchased a used Qolsys QW9104-840 Remote Control Panel which allegedly can be paired to my new IQ 4 Master panel. This master panel is inconveniently located halfway...
So I've just signed up for security and got an outdoor DIY install camera my as I've already got a Google nest doorbell camera I wanted to get an additional outdoor one to cover the drive area and as per the instructions I purchased a DC cable extens...
Does anyone know how to edit the sensor groups for motion detectors (Tyco DSC PGx914) used with a TELUS IQ4 control panel? I am using my master code but can't edit likely because the programming menus don't display permissions for my master code. The...
I've already been through the details but the last post is locked so I can't reply there. EverSafe does not allow my legitimate email address. Please can I get an update?
Hi everyone, I tried to subscribe to public mobile and registered to the authentication of Eversafe. I was purchasing a SIM card yesterday but didn't go through with it. When I came back, I tried login in and my password is correct, I receive the cod...
So I have Smart Automation Plus which was included as part of a whole Telus bundle package.I was looking to add another 1, possibly 2 outdoor cameras until I saw the price; $285 each!!!Why so expensive? It's only 1080p which is just passable as long ...
