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Smart home app notifications fail

qwerty987
Just Moved In

Using the Telus Smart Home app on Galaxy S23 with One UI 6.1

 

The app does not consistently deliver notifications as selected in the app settings.  The notifications work immediately after making a change in settings but then stop later the same day or the next day.  Going into the settings and making and undoing a change will reset notifications.  Restarting the phone will reset notifications.  However, notifications WILL cease working in less than a day.

 

The Smart Home app is up to date.

The same app on another Galaxy (S21 One UI 6.0) works just fine all the time.

 

Tried to contact the developer via the Galaxy store with no response.

 

Any and all suggestions, including alternate security providers, are welcome.

 

Q

1 REPLY 1

El-Eric
Moderator
Moderator

Hi @qwerty987 I recommend deleting the app and re-downloading it