Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
Would like to avoid spending an hour or so on phone with Support, so hoping someone can help. Watching tv when (maybe) I touched a button on remote. Now all I have is snow....when I turn on tv, I see "Ant.1-cable 38" No matter what button I push, not...
When I try to record a show, the first time I press "Record Episode", nothing happens. Then when I try to press anything else on the remote, it says "PVR system is busy. Try again later" and is only fixable by restarting the TV box
In the past if you clicked on a stations logo you could see a list of upcoming shows on that particular channel.This feature has disappeared. Now you have to go thru a list hour by hour. Why would this feature be removed ?
I just downloaded the Optik TV app for IOS, and I have no recording/PVR options. I've created my Optik account via my main PVR box, and signed into the app using that login. Has anyone else experienced this, and is there a fix?
Hi everyone, So, History TV Canada has a few shows starting their new seasons right away. Mountain Men, Forged In Fire and Counting Cars. I have my record settings for all 3 of these shows set at "First Run Only" but the episode dates on the Optik gu...
location of the IR sensor on UIW4001
Starting on August 1, 2018, the regular monthly subscription rate for the Popular Sports Theme pack on Optik TV will increase from $14 per month to $16 per month.Starting on August 1, 2018, the regular monthly subscription rate for the following Them...
We received a Telus email advertising “.Enjoy a free 4K HdR movie on us” good for the month of July. They then give step by step instructions how to do this. Following their instructions to go to ON Demand and search for 4K HDR , results on NO movies...
Where is Telus’ outage dashboard now hidden?
Greetings, I'm moving to Victoria, and I'm wondering if there is a website that shows current TV listings, and allows me to search or browse listings for up to two weeks. I haven't had TV in a while. Thanks,Shane.
