Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
I cannot change channels and themes on the website, could I have any help, please?
How long should I have to wait for our new PVR to be delivered? It’s been seven days…was told 5-6 days.
Hello, all. I choose to use my own router, so my setup is Telus NAH—>own router—>Telus Optik PVR. I have port 1 of the NAS bridged, to which the router is connected. This setup has always been working fine for me until recently, when we switched to a...
Hi I have been unable to activate my subscriptions for over 2 weeks since I have started paying. I was only able to activate my Netflix account. When recieving the other emails I am sent to a page that says “it looks like some parts of this page coul...
Wanted to watch past episodes of Food Network and HGTV shows, and most of them are missing from "on demand". What happened to all of them? HGTV shows only 3 shows, and Food Network shows only 1 show!
I'm new Telus customer coming from Shaw. I've always been able to create multiple users for accessing their version of TV+ for either computer or mobile use. This option is very convenient. Is that something that I can do on Telus as well? I did see ...
I'd like to know if there's a way to have separate favorites on the same TV box for different members of users.Also, Is there a way to set different favorites for each TV box? I'm asking because I set favorites for one box, the second box shows the s...
The 4 most recent episodes of Accused (aired on Global TV) have not been added to On Demand. Please have Episodes 5, 6, 7, 8 added to On Demand. Thank you kindly!
Hi I'm an existing telus customer with both Telus TV+ and Telus Internet. We're thinking of moving to a new place that has internet included (not Telus) would we be able to still get Telus TV+ with our current tv channels/bundles without Telus intern...
New to Telus. 3 days in, I tried watching a program I had recorded. When I try to fast forward, a notice pops up on the top right of the screen saying the program does not allow fast forwarding. What??? I left my first love Shaw for this? Tell me it'...
