Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 18429 Views
  • 116 replies
  • 4 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

OptikKate_0-1685989977928.png OptikKate_1-1685989977929.png OptikKate_2-1685989977929.png OptikKate_3-1685989977929.png
Optik-Kate by TELUS Team Member
  • 25641 Views
  • 43 replies
  • 7 kudos

Resolved! DTOUR channel

Hi I'm new to this new telus setup. I've had it since January and have been wanting to get the DTOUR channel. It shows up on my guide with a key saying it's not part of my channels but when I go to add it, it's nowhere to be found on the website. Do ...

AzlynK19 by Neighbour
  • 102 Views
  • 4 replies
  • 0 kudos

Global TV app, channels not available

I got the Global TV app to watch on demand shows on HGTVBut when I sign in using my telus credentials, it says "based on my tv package, I have access to global and global news only".Why is this? Because the global tv app says this:Watch Global, HGTV,...

Optic Recordings

For the past week, none of my scheduled recordings have been recorded. I've done every reset possible and still will not record any programs. Been on hold with support forever, you should seriously have a call back feature.

dwils72 by Just Moved In
  • 68 Views
  • 0 replies
  • 0 kudos

Telus TV+ on Chromecast with Google TV not playing video

Hi,I just got Optik TV and installed the Telus TV+ App on my Chromecast with Google TV and it won't play anything. I have tried Live TV, On Demand, and from the Guide and it always loads for 1 minute and then gives me error code ERR_PLAYER_P001. Othe...

RS2 by Just Moved In
  • 125 Views
  • 2 replies
  • 0 kudos

Emergency alerts on Telus Optik

I contacted one of my local TV stations regarding the test emergency alerts that were supposed to be broadcast on May 8. It did not air on their station and I asked them why. They said that it is the BDU's responsibility to interrupt the TV signals s...

Network Setup and Optik TV

Hello,I have a network setup that has the ONT plugged into a switch that provides WAN inputs for both my T3200M and Asus router. It's a bit complicated but the output from the switch that feeds the T3200M is run over coax via MOCA adapters on both en...

Cobram18 by Organizer
  • 130 Views
  • 2 replies
  • 0 kudos

Telus TV features, prices, questions

I'm confused about the Telus TV options. I'm looking for a straightforward chart of the actual channels available in each package, and prices. https://downloads.ctfassets.net/p9rf8eidq2aw/66p6qVV1BDTYoUHc80Z0wq/f5dfb46e7185e1175ee8f1992ebb5716/Digita...

newio by Friendly Neighbour
  • 225 Views
  • 6 replies
  • 0 kudos

App on Telus Android TV box keeps crashing

I downloaded the CBS News app on one of my Telus Android boxes, and the app keeps crashing. I've uninstalled and reinstalled the app several times and have done a factory reset on the Android box itself, but the app keeps crashing. The app doesn't cr...

Egranado by Organizer
  • 100 Views
  • 1 replies
  • 0 kudos
Friendliest neighbours