Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
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  • 126 replies
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Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 28641 Views
  • 43 replies
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How to remove/reset WPS WiFi from Optik TV 4K Box

I cannot figure out how to do this - to make it forget the network. I have a DVR and three Optik TV 4K boxes. One has never been connected to WiFi which is OK because it is ethernet. Another is on WiFi because I have no network port near it. A third ...

brians by Organizer
  • 16 Views
  • 0 replies
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How to set Digital Box Volume - Optik

In the instructions for programming a remote for Optik TV, the first step is always to set the volume on the digital box to 25. I have two questions:1. Why is this necessary ?2. How do you do it ? As far as I can tell, there's no way to get the Digit...

Fredp by Organizer
  • 23 Views
  • 0 replies
  • 0 kudos

Remote Code needed for Sharp 4T-C55EL8UR

I have a new Sharp TV (model 4T-C55EL8UR) and trying to set up my old Optik Slimline remote to work with it. Tried all the codes for Sharp TVs and HiSense (apparently HiSense has acquired Sharp's TV business in Canada and the US) in the Optik TV supp...

Fredp by Organizer
  • 56 Views
  • 2 replies
  • 0 kudos

"Free TV"

I just signed up today June 18th 2024 I received my service agreement in their nowhere does it say i will get a free TV. I specifically asked Gary the gentleman i was talking to 3 times that i would also be getting my Free TV. If it doesn't say free ...

koffmcsp by Neighbour
  • 102 Views
  • 6 replies
  • 0 kudos

Program Optik Remote for TCL 55S421

My Optik remote no longer control the volume on my Optik cable box.For some reason, everything else works on the remote, except for changing the volume on the Optik box.If this cannot be resolved, I wish to link the Slimline Remote 2 to my TCL 55S421...

IanD by Just Moved In
  • 62 Views
  • 1 replies
  • 0 kudos

Sharp Roku slimline remote 2

I have a sharp Roku TV but cant get the slimline2 to control tv power or volume. Everything else works but having to switch to the roku remote for volume is frustrating.

Cconner by Just Moved In
  • 143 Views
  • 3 replies
  • 0 kudos

Signal strength

Why does my iPhone SE possibly the worst iPhone ever access optic TV in the most remote regions of my house while the optic box often struggles and it’s closer to the wifi unit. Looking for a amazing solution

Wkmacd by Just Moved In
  • 134 Views
  • 3 replies
  • 0 kudos

Stanley Cup Final Recording Cut Off

I have Telus TV+, with the new boxes and cloud recordings. I recorded the Stanley Cup Final game between the Oilers and Panthers last night. The recording ended before the game did, so we missed the end of the game. This is unacceptable, as we had pe...

Lwells by Neighbour
  • 481 Views
  • 9 replies
  • 0 kudos

Netflix Watchlist

Does anybody here know of a way to keep your Netflix watchlist from constantly shuffling. When we got Netflix thru Telus about 3 months ago my GF set up the watchlist in a way to make it easier to find things quickly - movies / tv shows leaving Netfl...

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