Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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Latest topics

TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 128 replies
  • 5 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 43 replies
  • 7 kudos

Apple Vision Pro

Hello, I just purchased an Apple Vision Pro and tried downloading the Telus TV app. App works but I’m having issue logging in to my Telus account. I’m getting a server error when I try. Is there something Telus needs to do on their side?

Fire TV

Dang just signed up for two years got my spare TV’s outside and extra sporting game tv in basement both have firestick and Telus + app isn’t available. Had I known I wouldn’t have signed up with Telus. Oh well lesson learned back to Shaw in 2 years.

koffmcsp by Friendly Neighbour
  • 4 replies
  • 0 kudos

Recording the same series on two channels

I'm trying to series record Jeopardy on both 240 NTV at 3:30 and 255 CBS at 4:30. When I try, Telus TV+ software just changes my one series recording to use the other channel. How can I record both? (so if I find that one has audio blips I can choose...

newio by Organizer
  • 1 replies
  • 0 kudos

Series recording still a disaster...

I'll keep it simple cause you've heard it all before... I am nearly 16 months in on this system, why is it STILL lacking in so many BASIC areas? 1. Why does making a change to 'Series Recordings' from every episode to new only, frequently populate th...

MrSL by Leader
  • 4 replies
  • 2 kudos


Lorsque j'essaie de regarder Toutv, l'erreur Licence non acquise et le code 0-80004005 s'affichent. j'ai refait le modem et le décodeur à plusieurs reprises comme indiqué sur le site de Telus…. Cela fait plus d'une heure que j'essaie sans succès. Tou...

Ann5 by Just Moved In
  • 1 replies
  • 0 kudos
Friendliest neighbours