Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
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  • 164 replies
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Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
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  • 43 replies
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New Digital Boxes

I rec'd the new digital boxes a month or two ago and I'm NOT pleased at all with the performance and access. First they tried to charge me $10 for the access. What sort of BS is that? I pay of $125 a month to Telus and the service is going to crap. I...

Theo066 by Just Moved In
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  • 0 replies
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Bravo channel

Will Telus be providing the new Canadian Bravo channel in OLN's spot? The only I for I find says I have to watch Bravo programming on Hayu.

Slk06 by Just Moved In
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  • 1 replies
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Telus + no pause of live TV

Just had one of those small black Telus TV units installed. When I try to pause live TV, I get a message that a live stream can’t be paused. Is this right as I was able to do it with my old Optik Tv unit and if so it seems like a downgrade. ThanksKev...

Resolved! Recording Formula 1 race

Azerbaijan F1 race recording was missing the last half hour or so of the race. Anyone else have this issue? I recently switch from another cable provider and I have more issues than I'd like, so far.

FrankC by Neighbour
  • 76 Views
  • 2 replies
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Bill Maher program

Why has the Bill Maher Show (CNN Saturdays at 5:00pm) been pre-empted by HLN for the last several weeks? Is this a CNN issue or a Telus issue?

free feature channels

these channels are garbage and some are borderline offensive… I moved to PikTV because there were too many trash stations out there… I have a hard time thinking that the powers that be could believe this is a good idea… who would watch this crap if t...

gojets25 by Friendly Neighbour
  • 71 Views
  • 1 replies
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Telus TV app

I have a client who can not log into their telus tv app with the correct credentials. They did lock their account out last night using the wrong password, but now it will not accept the correct username and password.

Optik TV Recording Ends Abruptly

I recorded the US Presidential debate and it ended in the middle of closing remarks. Is there no buffer? I can't find any settings to adjust. Is this an oversight or am I missing something?

Have not received tv box

It's been over 2 weeks, while I can see optik tv on my account i still have not received my tv box the rep convinced me to try out. No shipping confirmation or anything.

James211 by Neighbour
  • 125 Views
  • 1 replies
  • 0 kudos
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