Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
Just received my new TV Digital Box as upgraded equipment. Two questions ... 1) Can I somehow transfer the recorded programs from my DVR to the new cloud based system? If so how? ... and 2) Could I move the older local storage DVR to a second TV and ...
Is the Optik TV App available for Samsung TVs? I just switched from Rogers to Telus and specifically asked if the App worked on Samsung TVs and was assured by the store representative that it does. Now, I can’t seem to install it.
Currently I have the 4 year old Telus DVR Box where the programs are recoded locally and I can skip thru the commercials during playback ... I just renewed my contract and was sent the newest TV Digital Box ... some of the features look good however ...
I have been through all the reset steps recommended by the agent on the phone. It worked for a day. Now repeating all those steps - unplugging everything bit by bit - makes no difference. Any ideas?
My Optick remote up until yesterday turned my tv and the box off. It no long turns tv off it just goes to the green screen that says hit OK to continue watching television
I rec'd the new digital boxes a month or two ago and I'm NOT pleased at all with the performance and access. First they tried to charge me $10 for the access. What sort of BS is that? I pay of $125 a month to Telus and the service is going to crap. I...
Will Telus be providing the new Canadian Bravo channel in OLN's spot? The only I for I find says I have to watch Bravo programming on Hayu.
Just had one of those small black Telus TV units installed. When I try to pause live TV, I get a message that a live stream can’t be paused. Is this right as I was able to do it with my old Optik Tv unit and if so it seems like a downgrade. ThanksKev...
Any update on Series Recordings recording across different channels TELUS, if and when we can? Just missed the end of yet another sports program (The Solheim Cup) which aired across The Golf channel and NBC Sports (series recording was set on the Gol...
Azerbaijan F1 race recording was missing the last half hour or so of the race. Anyone else have this issue? I recently switch from another cable provider and I have more issues than I'd like, so far.
