Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
I have a Samsung UN58U7000F tv and a Sanyo FWSB415E A sound bar. I have it hooked up from sound bar to tv via optical cable (no hdmi on the sound bar), have the tv sound setting set to optical and everything works great. Can I pair the sound bar to m...
Again I had to call Telus because the PVR would not record. For over a year I have had continued problems with Optik TV and probably called at least 10 times in this time period and spent countless hours on the phone with Telus. Today’s call was unbe...
Has anyone canceled tv service and returned equipment, but still had their account sent to a collection agency? Note, 3 Telus Representatives state my account was sent to collections because the equipment was not returned to Telus. (Canada Post track...
Does anyone know the code for TCL Roku TV for the new Android box? I have tried all of the codes in the book and none of them work. I even tried the TCL Roku and Roku code that is listed in the programming and they didn’t work.
We migrated from Shaw to Rogers and I am unhappy with Rogers non-functioning remote that I have tried to get them to repair or replace for over 6 months. The service has degraded from what we received from Shaw and I'm thinking of canceling and going...
We have been having all kinds of problem with our boxes for the past two weeks. They have stoped controlling the TV and our stereo. We can’t get it to turn on, we have to unplug and plug it back in. It’s locked up while using the guide a couple of ti...
I just found a way to add telus TV to Roku... There is an option if you own an android phone to use what is called "Smart View" which can be added to any smart TV or streaming box like Roku... I have the Telus app on my Samsung phone and to find "Sma...
I am going on a 10 hour flight soon and will have airplane mode on but I plan to connect to the wifi of the plane. Will I be able to watch things on telus tv plus app? Or will it know that I'm no longer in canada?Thanks!
The anti-Canadian, Trump supporting Fox news should be removed from the Basic package. I do not want to see it nor be affiliated with its support just because I have the basic package. Remove it now.
Trying to get a Telus TV Digital Box, I keep getting the message that requests are paused, what is the issue and when will requests resume?
