Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 12708 Views
  • 102 replies
  • 3 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 22604 Views
  • 43 replies
  • 6 kudos

Optik tv channel

Can’t access my tv package info,anyone else have this problem?

Shipdog by Just Moved In
  • 1819 Views
  • 3 replies
  • 0 kudos

Why are Optik TV Digital PVR boxes so bad?

This is my second box. Both exhibit the same issues. Non 4K ones were fine for years. Freezes 3 times a day. No response to controller input. Hard reset (unpluging the unit) required.Cables are fine. Box resolution has been set to 1080p as I thought ...

ScottW by Friendly Neighbour
  • 3845 Views
  • 5 replies
  • 0 kudos

Problème avec l'enregistreur télé optik

Depuis quelques temps, les enregistrements programmés donnent des émissions avec un écran noir sur toute sa longueur, sans sons. Quelqu’un à déjà eu se problème?

Starstruck - episodes not working on demand

Hi - I’ve been trying to watch episode 5 Starstruck through on demand (crave hbo) but it doesn’t load and says unable to play video. Episode 6 seems to be the same. Wondering if this needs to be fixed or if it’s an issue on my end. Seems like other s...

Millie1 by Just Moved In
  • 1628 Views
  • 4 replies
  • 0 kudos

Optik TV On Demand

I noticed this week that "Dune" (2021) is no longer available to rent although you can view a preview or purchase it. Has anyone else noticed this? I've tried doing a search to no avail.

DMT by Organizer
  • 1428 Views
  • 2 replies
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Optik TV

When will there be availability for Optik TV on 10th Ave. New Westminster B. C.? We have Fibre optic into the house.

CFenn by Just Moved In
  • 805 Views
  • 0 replies
  • 0 kudos

Problem acquiring license error: 0x80000002 for crave content via Samsung TV

My package includes Crave tv but when I used my brand new Samsung to watch OpticTv I have licencing problem. When I go to channel 404 I can't see any Crave content. I always get On Demand the message Problem acquiring license: 0x80000002 pops up. But...

bwot by Just Moved In
  • 6987 Views
  • 6 replies
  • 0 kudos

Missing Episode

Episode 7 of Station Eleven has been missing for a week. Episodes 1-6, 8 and 9 are there but no episode 7.

On demand

HBO max on demand Station Eleven is missing episode s1e7. E1 to 6, 8 and 9 are there, can anyone pls confirm ?

Blanket by Just Moved In
  • 1468 Views
  • 3 replies
  • 1 kudos

Resolved! Airplay

Can I not watch optic tv on Apple box using iPhone airplay and optic tv app. Get error sorry playback is not available

Spike77 by Just Moved In
  • 4145 Views
  • 3 replies
  • 0 kudos
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