Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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Entering Channel Numbers Directly

Hello, Has anyone else noticed they are unable to directly enter channel numbers if they are directly on the 100. As an example, I can not enter channel 100 for CBC Edmonton, or channel 800 for CBC News Network. I am able to enter 801 and surf down t...

robymm by Just Moved In
  • 6 replies
  • 0 kudos

PVR Recordings

Can I watch PVR recordings on a television without a cable connection? We're considering taking our PVR to our RV to watch previously recorded shows but, of course, this television would not have a cable connection. Is this possible?

Connie2 by Just Moved In
  • 1 replies
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Succession Season 2 Missing Episodes

Season 2 of Succession on HBO/Crave is missing Episodes 3, 6, 9, 10. How do we get them listed and available?

Fajer by Just Moved In
  • 3 replies
  • 2 kudos

Travelxp Channel 716 Scrambled

Anyone else getting TravelXP scrambled? It worked fine yesterday but not today. Tried rebooting my VIP5602WT but it’s still the same. It’s scrambled on my UIW8001 also.

1080p signal cuts out but 1808i or 720p works

Hello, I have an Arris VIP5602W box and a 1080p projector and if I try to get the box to output a 1080p signal, I get snow/pixelation/black screen/cutting out of audio. However, if I choose 1080i or 720p, there are no issues with the video or audio. ...

Optik tv timer

Hi: I’ve been trying to find a way to automatically shutdown my Optik Tv box at 12am so my kids don’t stay up all night. I can do it manually by shutting down 5g wireless on the router, but need a n auto method as I go to bed earlier than the kids. I...

PVR Rebooting a lot

I just got Optik TV 2 days ago and yesterday the PVR box kept rebooting for no reason. Is this normal after a new install or is there something wrong with the box?

Ksabo by Just Moved In
  • 1 replies
  • 0 kudos