Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 18164 Views
  • 116 replies
  • 4 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 25493 Views
  • 43 replies
  • 7 kudos

Resolved! Telus TV+ app for android tv or apple tv?

Is there a plan to have thr telus TV+ app on google or apple TV?I know the pik app work, but missing feature like PVR.Thanks

Patthe by Organizer
  • 3063 Views
  • 6 replies
  • 0 kudos

new telus tv plus website

anyone else having issues with the telustvplus website where it keeps logging you out every couple hrs and having to login every single day or everytime you open the website again?? it's actually pretty annoying i have to log in over and over and ove...

Resolved! TCL 40s325-ca code for the remote - that works

Has anyone managed to find a code for the TCL 40s325-ca remote that will work? 1724 is the closest one - can turn on/off, volume up/down, but that is it. Still have to use the original remote to browse. Tnx!

reporter by Just Moved In
  • 3799 Views
  • 2 replies
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Resolved! Can I change my CIS330 from the ethernet to the coax connection?

I noticed that the cable for the TV is coax, but it goes into the ECB6200 to be converted to an ethernet connection to the CIS330 box. Is it possible to connect the CIS330 to the ECB6200 using the TV/STB Out coax connection, and using the ethernet po...

jeffto by Just Moved In
  • 1922 Views
  • 2 replies
  • 0 kudos

Series finale of TWD

When will the series finale of the TWD be available on demand ? I see the last 5 episodes but the finale that aired on the 20th

Cacaw by Neighbour
  • 1353 Views
  • 2 replies
  • 0 kudos

New TelusTV+ app doesn't record

When I schedule a program to record on the new TelusTv+ app, it doesn't record it. I set up the recording and then go back in to verify that it's scheduled. However when I go to watch the program later, it hasn't been recorded. This has happened seve...

Blaste56 by Just Moved In
  • 2490 Views
  • 3 replies
  • 1 kudos

Optik TV app Issuses

Are there plans to upgrade the telustvplus.com service? It's a huge downgrade from the watchoptik.com service, which wasn't very good in the first place. It's slow, forces users to login each time, scolling is terrible, changing timeslots is terrible...

BobH55 by Organizer
  • 2543 Views
  • 3 replies
  • 1 kudos

Resolved! Samsung Sound bar

Got a Samsung sound bar hooked to a Samsung tv but can’t get the volume to work on the telus remote. Any suggestions

DeanS by Just Moved In
  • 2379 Views
  • 5 replies
  • 0 kudos

Missing Good Doctor Episode

On Demand is missing the latest epsiode of Good Doctor Episode 6. Its been 2 days. @Amyj

jeyan by Neighbour
  • 997 Views
  • 2 replies
  • 0 kudos

Missing on demand episode for The Resort

@AmyjPlease note the season finale for The Resort has not been added to Optik on demand. Details below:Show name: The ResortSeason 1Episode 8September 1, 2022Showcase

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