Optik TV
Forum discussion about TELUS Optik TV Home Services devices, equipment, and solutions.
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Resolved! Channel Changes - HD

Really dislike the new channel changes. The HD channels are now all mingled in with none HD channels, so we now have to scroll through everything. Thats ALOT of channels. So silly and time consuming. Very frustrating. HD is pretty much the only chann...

Nicki73 by Just Moved In
  • 12 replies
  • 0 kudos

Centre ice subscription

Did anyone else get a letter that their NHL Centre Ice was renewed for the upcoming year? Last year we got the same letter and it took me quite a long time on the phone to get a hold of someone to cancel this. We didn't want this last year and we don...

cartuin by Just Moved In
  • 2 replies
  • 0 kudos

Resolved! DVD recording

We're thinking of switching to Telus Optik, but my husband is worried he won't be able to record DVDs. Will this be a problem?

Resolved! Optik TV Slow Since New Guide

I am having an issue since the upgrade to the new guide format. I actually like the new format over the old version. However, my Optik TV system has been super slow since the upgrade. Everything from remote inputs to channel changes to playback of re...

EMTGuy by Just Moved In
  • 6 replies
  • 2 kudos

Resolved! Browsing future programs on a specific channel

I understand the new organization of the optik channels.However, have customers lost the ability to browse future programs on a specific channel?Before, you could press "Guide," highlight a channel and then browse the future programs of several days ...

merobin by Just Moved In
  • 2 replies
  • 0 kudos

Resolved! Flaky TV since the channel change?

My TV reception has been intermittent and somewhat unreliable since the channel change. Anyone else experiencing this? Seems like the digital reception is terrible in peak hours, but very early in the morning it is fine.

yewelg by Just Moved In
  • 4 replies
  • 0 kudos

Resolved! Closed Capturing doesn't work

I do not see Closed Capturing at any channel on Optic TV. This is On in menu and it worked several days ago. But now it doesn't

denis by Just Moved In
  • 6 replies
  • 0 kudos