Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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Missing Episodes in VOD Library

Hi folks. We know you're passionate about your favourite show(s) and rely on the VOD library to catch up on or re-watch your episodes. We recognize certain episodes may not be as ready as you are so we'd like to enlist your help in flagging them. Sho...

dru by Community Manager
  • 0 replies
  • 1 kudos

Resolved! Optik TV and Internet having hiccups

I'm having issue with both my internet and TV. This all started happening Sunday morning.My internet often cuts out for 4-5 seconds then restores itself, and my TV (all channels) is skipping frames which makes it unviewable. I live in Burnaby, BC, th...

Artillery by Just Moved In
  • 3 replies
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Resolved! T.V remote programing

I have a Electron T.V and a slim remote and I can't get it to program to my T.V.

chace by Just Moved In
  • 1 replies
  • 0 kudos

Is Telus Optik available in Prince Rupert, BC?

I'm a current Optik user in Kamloops considering a move to Prince Rupert and I see that the primary carrier in Prince Rupert is CityWest. I'm curious if Optik is also available.

Charrion by Organizer
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Resolved! Access to Optix TV while out of the country

We spend time in the winter out of the country, yet continue to pay for TV, Internet and home phone costs. It would be good to have TV access when away....without any Data Roaming charges. We pay for the service, I'd like to be able to use it in Mexi...

MsBizz by Just Moved In
  • 2 replies
  • 0 kudos

Resolved! JVC TV

cant get my optik slimline remote to program my jvc it works on my toshiba fine

RulyMomma by Just Moved In
  • 1 replies
  • 0 kudos

Optik Slim Remote

It would seem TELUS has taken a step backward with their TV remote. I recently added a second TV to my home and the technician provided me with a replacement remote for my original a the same time as I had the old model and it's volume control was ge...

Resolved! Poor Optik TV Essential Package

I hope Telus would re-look at its Optik TV Essentail channel lineup. I have been with Rogers, Shaw and Eastlink over the past 15 years and all their basic cable channel package includes a basic sports channel like TSN or Sportsnet. I just sign up Opt...

ahava2014 by Just Moved In
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  • 1 kudos

Resolved! Optik on the go => Live TV on laptop?

OK... got LiveTV working on my iPad and Android tablet. How can I get GlobalTV on laptop?

xl by CPU Alum
  • 45 replies
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Resolved! CTV

Will CTV be offered on demand like global and city and so on are?

Adb1985 by Organizer
  • 2 replies
  • 0 kudos