My optik tv account was deleted

[Keith5]

I created a Optik Tv account so I could watch Optik tv on the go and use the smart remote. However my Optik tv account got deleted for no reason or without notice. At first, I thought my password was wrong but it turns out it was deleted. Any way I could get my Optik tv account back?

[NFtoBC · Accepted solution]

You should be able to access the new Optik TV App which has replaced the old Optik on the Go app using the same credentials as you use to login to ‘My Account’ you use to manage your other Optik TV things. Have you reviewed the info here?

If your entire Telus account has been deleted, you might be able to recreate it using your account info, or you may have to contact Telus to have it re-created.