Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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Latest topics

Missing Episodes in VOD Library

Hi folks. We know you're passionate about your favourite show(s) and rely on the VOD library to catch up on or re-watch your episodes. We recognize certain episodes may not be as ready as you are so we'd like to enlist your help in flagging them. Sho...

dru by Community Manager
  • 0 replies
  • 1 kudos

Resolved! PVR - can i record a channel at a specific time?

The guide currently shows a rerun of a hockey game scheduled for tonight when in fact I know they will be broadcasting a live event (lacrosse world championship semi final). How can i set the PVR to record a channel at a specific time regardless of t...

SLAM by Just Moved In
  • 2 replies
  • 0 kudos

Resolved! ZEE Cinema

ZEE Cinema keeps cutting movies before they are finished, they have been doing this for months now. They also advertise programs which they don't really show. TELUS should tell ZEE Cinema how it upsets and disappoints viewers.

Resolved! pvr

we just got satellite tv and I find the pvr so complicated I by accident recorded a show and have no idea on how to delete from recordings can someone help me pleaseeeeeee, thank you

mdegagner by Just Moved In
  • 2 replies
  • 0 kudos

PVR playback problems

Hi, we have the optik tv services and on one tv for some reason when i go to watch a recording it plays for a few seconds then freezes then plays for a few seconds and then freezes. It does this non-stop. We have tried switching out the boxes but it ...

khjoe1 by Just Moved In
  • 4 replies
  • 0 kudos

My Optik tv is freezing

The one in my bedroom is fine but living room one is freezing. I was cleaning up cords and unplugged everything but plugged it back in the same spot.

Rxh254 by Just Moved In
  • 4 replies
  • 0 kudos

Resolved! Optik TV App

Here's an awesome idea to add a functionality to the already cool Telus Optik TV App for Andriod/iOS.Can you look into adding the functionality of being able, via the tha app, to remotely turn off Parental Controls for a single show or channel and sp...

stop recording

how do i stop recording all episodes of a program

abc123 by Organizer
  • 4 replies
  • 0 kudos

Resolved! Grouping shows on pVR

I am new to telus and I have shows pvred and I'm looking to group the same shows together. Is there anyway to do that?

Dawner33 by Just Moved In
  • 4 replies
  • 0 kudos