Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
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  • 183 replies
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Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
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  • 43 replies
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New TELUS Optic TV solution

With the cloud PVR, I understand I can watch a recorded program on any device, anywhere.My question is, can I download a recorded program to my PC ?Thanks

M8D by Neighbour
  • 388 Views
  • 2 replies
  • 1 kudos

Optik TV on Firestick 2024

Hi there,I'm thinking of switching to Telus but I can't find any answer if I can get the Optik app on a Firestick? Anything else I should consider besides a Firestick. Google Chromecast is going away so that's not a good solution.

Dmh0605 by Neighbour
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  • 2 replies
  • 0 kudos

Pay Per View Overcharging

I pay my 96 year old Father's Telus bills for him, and he is being charged for pay per view movies he doesn't watch. Typical charge is $25 per movie, which is shocking on it's own! (they are movies that he would not watch anyway). I called Telus supp...

Alone Season 11 missing finale

Missing episodes 11 and 12 (the finale) on demand. What's more, I cannot search for alone via voice, it's very difficult to find on Telus tv at all. What's going on?

Why do I earn Badges in (Mr.) Telus Neighborhood?

Is earning badges on this forum Telus' way of placating loyal customers regarding the plethora of form and function issues related to the TTV+ "still in beta-testing" platform? I would prefer "earning" more form and function for my hard earned dollar...

Why does TTV+ Freeze Frequently?

* My TTV+ freezes frequently. It appears to happen more often than not on Live Streaming channels. Many of which I don't not wish to see/select. However, if My Favorites function was "functional" - an ongoing frustrating issue (sorry I digress) cover...

Resolved! Why Does Home Screen Stay On?

When I power up TTV+ the Home Screen appears and stays on "forever" unless you select something or use back button.Why does it even appear and not just go to last viewed channel or format?Or alternatively appear for a few seconds only?!If I wanted to...

Extending 90 day recording limit

So last year on this forum TELUS said that an increases of the 90 day recording retention would happen next year; that is in 2024. Well 9 months in and still sitting at a pitiful 90 days, so when is it being increased?

MrSL by Leader
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