Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 9025 Views
  • 67 replies
  • 3 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

OptikKate_0-1685989977928.png OptikKate_1-1685989977929.png OptikKate_2-1685989977929.png OptikKate_3-1685989977929.png
Optik-Kate by TELUS Team Member
  • 20825 Views
  • 43 replies
  • 5 kudos

Resolved! Looking to add Hollywood Suit

I've quite enjoyed the Hollywood Suit free preview available over the holidays and am hoping to add it to my Optik package to continue using it after January 5. When I search for it to add to my package, the only 'Hollywood Suit' I see says it is 'On...

Series Recording Fails

I am able to set a Series to Record, however not all episodes are recorded. The missing episodes seem to be random. It seems that this is an issue since the inception of the Telus digital TV boxes....is it going to be fixed?

jnairn by Neighbour
  • 737 Views
  • 4 replies
  • 0 kudos

Log in failure, missing auth code/state

hi,i bouth the telus tv+ but i cannot log in my account on my app tv 4k in the telus tv+ app. it say (connection error, missing authcode/state) i am in the region of montreal. normaly telus are not in this region for residential tv and internet. But ...

AC2 by Neighbour
  • 1249 Views
  • 8 replies
  • 0 kudos

Trouble adding a channel to Optik TV

Hi everyone!I’m trying to add a channel to my Optik package (Turner Classic Movies, if it matters).I can’t add it via my TV so I went the app route. I have a confirmation email stating that this channel has been added to my package. I waited 24 hours...

AmandaMC by Just Moved In
  • 605 Views
  • 4 replies
  • 0 kudos

Telus TV+ Android App Error Pixel 8 Pro

ErrorSorry, an error was encountered. Please try again. If the problem persists, visit telus.com/telustverrors for more details about error messages.java.net.MalformedURLException: no protocol:Have been getting the same error ever since changing phon...

Matdman by Organizer
  • 960 Views
  • 6 replies
  • 0 kudos