Yes, I did have some account issues where things were removed and added back without my knowledge. Thank you for looking into the issue.
Mareike
[mod edit - removed personal info]
Once again I have lost my recorded programs and there is no sign of the ones I had scheduled. Even rebooting and also doing the “factory reset” has not restored the information. This new system is so much garbage! Please Telus do something about it...
I concur with your opinion of the new TV boxes. I am a new subscriber and so far have had nothing but annoying problems with them. The first 3 boxes sent to me would not give me the options on the Guide to narrow the listings to favourite channels....
