Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
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  • 192 replies
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Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
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  • 43 replies
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Resolved! OptikTV app on AppleTV update??

Hi folks,I happened to use my AppleTV today and noticed the OptikTV app was updated and now seems to be able to act like PikTV with the ability to watch live TV, but also the ability, seemingly, to watch recordings from my PVR. Is this new functional...

Optic TV BOX in the US

Any successes physically taking your Optic TV box to the US and plugging it in to a VPN network connected to Canada.We spend most of the winter in the US and would really like to watch our Optic TV

Kootenay by Neighbour
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  • 2 replies
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Resolved! Error LP1008 on Chromecast with Google TV

I am able to log in perfectly fine on my phone but when logging in on the Chromecast with exact same credentials I always get the error. Please help!

Resolved! Create PikTV User

Hi, I'm looking to add a user login to allow my roommate to be able to sign into PikTV without being able to sign into my entire Telus / billing account. Is this possible? Thanks!

center ice package

Are you offering preseason games on center ice this year?And is it in free view untill the season starts or do you have to subscribe?

rush999 by Neighbour
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  • 0 replies
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Where’s NHL CENTRE ICE?

I ordered Centre Ice through TELUS and was just curious why there are no Pre Season games on. My friends with SHAW but TELUS does not. WHY???????

Resolved! PikTV on a browser

Hi, I'm trying to access Pik TV on a browser via http://www.telus.com/watchpik. I'm using Edge, chromium version. But I'm getting an error. Please see attached below. Any ideas?

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Recording all episodes of a program

I cannot get Optik to record all new episodes of "Blue Jays in 30". I go through the motions of setting it up and when I hit record, there is no indication of recording on the guide. When I check the pvr recordings next day, nothing got recorded. If ...

BobbyGee by Friendly Neighbour
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  • 2 replies
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Resolved! looking to get Pik TV work with plex media server.

What I am looking to do is this use my plex server to be my PVR for the Pik TV. There is a way to do this but I need a m3u or m3u8 file for Telus Pik TV. This is a how-to I am using to get this working. You still need login credentials and are limite...

Techead by Neighbour
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  • 1 replies
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Resolved! iPhone and accessing PVR

I used to be able to access my PVR recordings and record shows from my iPhone but can’t seem to do it now. Any ideas how to do this. Thanks

Friendliest neighbours