Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Employee
  • 43 replies
  • 5 kudos

"Joker" on demand

I got the email that Joker is available on demand as of December 13. However I am still not able to locate it on demand. Anybody?

Liz30 by Just Moved In
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Current list of 4k channels

Telus has the following channels listed as 4k:Available on TELUS Optik 4K:Sportsnet One 4K on channel 921*Sportsnet 4K on channel 920*TSN 4K on channel 905*Travelxp 4KHDR on channel 716.Love Nature 4K on channel 714.Stingray Now 4K on channel 593.Sti...

a_a by Organizer
  • 1 replies
  • 0 kudos

Voice control for Optik TV

I am a Shaw BluCurve customer here in Edmonton. I am contemplating making the switch to Telus PureFibre due to faster internet upload speeds, snappier interface on TV (with an actual mobile app to control PVR!) and 4k content (get with it, Shaw!). Th...

Ss_blake by Organizer
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  • 0 kudos

Why does Telus charge you for previously packaged channels

If you a channel in a package and Telus changes the package content. They will charge you $4 or $5 to get the channels back you had before that are no longer in the package. The channels should be grandfathered. The recent CRTC ruling on telcom provi...

Jeff13 by Just Moved In
  • 1 replies
  • 0 kudos

Bravo Channel

Janet / saying that channel 302/ 9302 which is Bravo, content are now different, checked on onesource and informed that customer,  Effective September 12, 2019, 4 channels will undergo rebrands for the name only. Content remains the same with additi...

wilyam88 by Neighbour
  • 1 replies
  • 0 kudos

Why cant I PVR live games?

Whenever I record a LIVE Canucks game, I can't go back and look at a play. It inevitably will "get stuck" at a certain time, and when I rewind it skips all the way back to the cursed moment. This is HORRIBLE. My PVR is not full. The system is faulty,...

ScottW by Friendly Neighbour
  • 2 replies
  • 0 kudos

Resolved! OPTIK TV not showing up in devices list

Telus assistant does register to google home successfully, but only the Telus router is available as a device??? How do I get the OPTIK TV box to show up?

srideou1 by Organizer
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  • 0 kudos

Programming Slimline 2 remote

I am trying to program my Sonos beam to the slimline 2 remote but have been unsuccessful. Can anyone help? Thanks

AudioGuy by Just Moved In
  • 1 replies
  • 0 kudos