Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
I got the email that Joker is available on demand as of December 13. However I am still not able to locate it on demand. Anybody?
Telus has the following channels listed as 4k:Available on TELUS Optik 4K:Sportsnet One 4K on channel 921*Sportsnet 4K on channel 920*TSN 4K on channel 905*Travelxp 4KHDR on channel 716.Love Nature 4K on channel 714.Stingray Now 4K on channel 593.Sti...
I am a Shaw BluCurve customer here in Edmonton. I am contemplating making the switch to Telus PureFibre due to faster internet upload speeds, snappier interface on TV (with an actual mobile app to control PVR!) and 4k content (get with it, Shaw!). Th...
I keep getting this error on certain channels. This error comes up on my Ipad while I'm connected to the telus wifi router at home. Some channels do work but will time out after 10-15 minutes and I have to tap "watch live" again. Does anyone know a s...
If you a channel in a package and Telus changes the package content. They will charge you $4 or $5 to get the channels back you had before that are no longer in the package. The channels should be grandfathered. The recent CRTC ruling on telcom provi...
Changing from copper to Fiber you lose all PVR previously recorded and any future recordings.
Janet / saying that channel 302/ 9302 which is Bravo, content are now different, checked on onesource and informed that customer, Effective September 12, 2019, 4 channels will undergo rebrands for the name only. Content remains the same with additi...
Whenever I record a LIVE Canucks game, I can't go back and look at a play. It inevitably will "get stuck" at a certain time, and when I rewind it skips all the way back to the cursed moment. This is HORRIBLE. My PVR is not full. The system is faulty,...
Telus assistant does register to google home successfully, but only the Telus router is available as a device??? How do I get the OPTIK TV box to show up?
I am trying to program my Sonos beam to the slimline 2 remote but have been unsuccessful. Can anyone help? Thanks
