Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
Have both sports packages but no 4k
How do I get the SHOWCASE CHANNEL?
I want to use my Google Home device to issue voice commands to my Optik TV boxes.I have successfully installed the TELUS Home Assistant in my Google Home device’s app on my iPhone.All my TELUS devices are detected. However, all my TELUS devices show ...
We used to get a free 'on demand' movie every month but that seems to have ended early this year, anyone else noticed this?
Why, on the Golf Channel, there is supposed to be "Live from the US Open" (not on the schedule, but if I wasnt in Canada), but here in Canada all we are getting is a bunch of re-runs of junk programming.Its infuriating. Theres no reason I can see for...
Seems like I'm seeing a lot of lag now, especially on start-up. Used to be just on Stingray music channels but not seems that I'm seeing a lot more of that spinner. Also, seems like every time I press a button on the remote, the sound cuts out.
Why is dealing with Telus so exasperating? I have to say that Shaw Direct was a much better experience when dealing with issues. So I was able to finally "renew" my "contract" for my multitude of home services. Now I want to change a theme pack. Of c...
I am trying to access the PicTv app through an amazon fire stick. Is this possible?
Which extenders are compatible for Telus IPV5050? I've tried a couple different ones with no luck.
Just a quick question based on curiosity. When recording a TV show, does that recording get saved on a local PVR hard drive, or is the recording done over the Telus network and stored on a Telus Server (ie. cloud based)?
