Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 51557 Views
  • 182 replies
  • 6 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 40478 Views
  • 43 replies
  • 7 kudos

Resolved! Alaska Daily

Why is episode 3 not on Telus On Demand?

incomplete PVR recording

Not happy!I follow formula 1 racing and frequently record races that occur at early dawn hours. Several times this summer and fall I have replayed the recorded race only to find it has not recorded the scheduled race, but rather has captured the fina...

Iain by Friendly Neighbour
  • 4011 Views
  • 5 replies
  • 0 kudos

Which channels have fast forward?

I recently switched from Shaw to Telus and was suprised that I can no longer fast forward on many channels . On Shaw I could fast forward on all channels. Is there a list of Telus channels where fast forwarding is allowed?

FrankR by Neighbour
  • 1537 Views
  • 2 replies
  • 0 kudos

Araknis + OptikTV Issues - New install today

I have an Araknis network, which worked fine with Shaw (in BC). I have everything connected to Control4, so it's important for me to be able to run everything through my Araknis switches and router. However when I connect the OptikTV boxes to the Ara...

zr123 by Neighbour
  • 1968 Views
  • 3 replies
  • 0 kudos

Why the constant harassment about PikTV?

Why is Telus repeatedly sending me emails about PikTV? There isn't an option to unsubscribe from these annoying emails. Actually I know why, it's to boost usage (a.k.a. ad revenue), but I don't watch TV and don't want PikTV either. I made the huge mi...

Google Home not recognizing Optik TV Box

We have Optik TV at two residences, each with a different modem. All on the same account. We are trying to link Google Home to Optik TV at the second residence but GH does not recognize the Optik TV box as a device in set up. It instead shows TWO mod...

anniemac by Neighbour
  • 896 Views
  • 0 replies
  • 0 kudos

Resolved! Pik TV on Amazon fire tv?

Does anyone know if you can download the PikTv app on an Amazon Fire tv 4?Thanks!

Jayg22 by Neighbour
  • 4310 Views
  • 1 replies
  • 0 kudos

Episode missing from Days or our lives

@Amyj episode 13 from season 58 is missing from the days of lives streaming library in the Optik tv app. Original air date was Oct 5

Wooffy by Neighbour
  • 1621 Views
  • 2 replies
  • 0 kudos

same channel on a different tv nearby

Had Shaw with IR extender and component output to tv in another room. No need for another box. How do I do this with optictv? I don't see any outputs. Kind of looks like I need to rent and pay for another box? I live alone, don't want this expense, a...

Max1 by Neighbour
  • 1411 Views
  • 1 replies
  • 0 kudos
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