Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
I have had the internet 25 account for about 18 months on Telus fibre to my house (internet 16 on Telus VDSL before that). Until now I was getting about 28 Mbit/sec download rate and 28 to 56 Mbit upload rate. My account is supposed to be good for 25...
Tired of paying $20 and the still unstable performance of this box.
When will season 6 episode 6 of station 19 be on demand?Also, greys anatomy season 19, episode 6 ? I just switched to telus and lost all my recorded shows. Does it usually have a delay on getting shows from a few days ago on demand?
I started watching this season as soon as it came on demand which is usually the Thursday as it airs Wednesday’s. There was a ‘pre episode’ and then three episodes came on as they normally do. Now we’re missing 4 and 5, where are they? What’s happene...
Received email to update Telus Optic TV app to Telus TV+, now I cannot watch anything from On Demand or from my pvr. Whereas last night I could on the previous version of this app. I'm so upset as I'm in the US for 2 months and enjoy being able to ke...
Ok so I just got fiber put in yesterday and as a little bonus cause I have to put the router in my office and the PVR has to stay connected at all times I now have a receiver in my office. my monitor has a second HDMI but no speakers of course. But I...
Show name: Prodigy- Season: 1- Episode number: 12 (though it’s the 11th listed as the first two episodes aired as a single one)- Date of airing: November 3rd- Channel name: Crave
Just wanted to ask if this is standard? See the attached pictures. Just wanted to thank you for the work and completely frozen shut garage door today. Looking forward to your perpetual never ending circus in front of my house and in my neighborhood. ...
When I initially loaded up PikTV it worked perfectly, then after about a week I logged in and was able to see the "Home" screen as well as the "On Demand" and "Guide." However, I get a black screen on the "Live TV" portion. I tried both Chrome and Ed...
I have previously been able to use my Pik TV credentials to sign in to the Global TV app and watch all of their shows from all different channels with no problems. Suddenly it won’t work and tells me that I’m not subscribed to any of the Global chann...
