I’m just curious if anyone has had this issue arise with Telus. I’ll preface by saying I’ve been a long-standing Telus customer and my accounts are all in order. In fact, Telus owed me money in 2018 when this was alleged. So yesterday I receive an email from KMB Law indicating that I owe money to Telus and that If I don’t pay x number of dollars by December 29th, they’ll potentially take legal action. In the email, it alleges that “We are advised that despite many requests for payment, this balance remains outstanding”. Again, I am with Telus and have been for years. It’s irksome as they have all of my info, I have a Telus mobility number, they have all of my current addresses. Thanks.
Cody