Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
Hi folks,I happened to use my AppleTV today and noticed the OptikTV app was updated and now seems to be able to act like PikTV with the ability to watch live TV, but also the ability, seemingly, to watch recordings from my PVR. Is this new functional...
Any successes physically taking your Optic TV box to the US and plugging it in to a VPN network connected to Canada.We spend most of the winter in the US and would really like to watch our Optic TV
Are you offering preseason games on center ice this year?And is it in free view untill the season starts or do you have to subscribe?
I ordered Centre Ice through TELUS and was just curious why there are no Pre Season games on. My friends with SHAW but TELUS does not. WHY???????
I cannot get Optik to record all new episodes of "Blue Jays in 30". I go through the motions of setting it up and when I hit record, there is no indication of recording on the guide. When I check the pvr recordings next day, nothing got recorded. If ...
We recently moved into a new home where the previous owners were Telus customers. We are not, but the previous owners left their cable boxes, which are hardwired into the house. We tried calling support several times to have these removed and feel we...
Hello, I have simple questions regarding the Telus Wifi 4 K box. I installed it and now I have the PVR box on HDMI 1 and the Wifi box on HDMI 2. My Sony TV isn't even close to a 4K quality picture and I am OK with it. So what are the advantages of ha...
So I just moved into an apartment linked with Telus, so I get internet 300 plus Optik TV, I'm signed for 2 years as well. I'm wondering if my plan would qualify me for the free 55" TV since it requires you to have Optik TV and internet. Thanks
I’m trying to pay my home bill thru Telus app but when I enter my email it directs me to my mobile account. I have never been sent a paper bill so I do not know my account number. I have been a mobile customer for over 20 years but this problem is ma...
I have a RokuTV and I just recently reconnected my optik box, however, the image on the screen isn’t full sized. It has black all around the edges. I have used the settings and adjusted the size and used the zoom option but it still isn’t full sized....
