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Forum discussion about TELUS Home Services plans and accounts.
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Grafitti

I would like to report anti-Israel graffiti on a Telus Box located on Potters Green Drive, Edmonton Alberta (near corner of Phillips Row).

Jf50 by • Neighbour
  • 579 Views
  • 1 replies
  • 0 kudos

Telus not refunding

I had my services cancelled in February. It's now August. I have called probably 5 times and I keep being told to wait another week. Where is my money? I even rechecked my address on my bill/account, and it's correct. Has anyone else dealt with this,...

ShelbyM by • Neighbour
  • 2744 Views
  • 7 replies
  • 0 kudos

Why is it so hard to correct errors on account?

I recently moved to Edmonton. Got an email Saturday listing all the services we ordered and the monthly costs….both equals and promo price. Then, at the end, they gave us a total of ALL THE PRICES LISTED…so, instead of $ 237. A month total, they stat...

Contact Telus

Trying to contact Telus on the phone, been waiting for an hour already... Why can`t Telus hire some more helpdesk folks? Response times is at par with wifi speed, geez

Discount phone call

Just received a phone call from 1-201-510-1255 saying that they were from Telus and were going to apply a discount to my account as pricing had been reported as being too high in my area. Is this a scam? They asked how much I paid for a landline and ...

Geforce now rewards code invalid

Hi i redeemed a geforce now rewards code for 3 months but when i put it in it says its expired but i literally just redeemed my points for the code. Have no idea how to contact support for the rewards

rebehle by • Friendly Neighbour
  • 3037 Views
  • 10 replies
  • 1 kudos

telus rewards

telus rewards havent worked in a long time... on my phone app or on pc. hwne i go to redeem it says that my account is being updated due to recent chnages on my account or somthing?

Billing Change - No Explanation

My July 2024 bill has gone up slightly over the June 2024 bill. It looks like something has changed with respect to my home phone? It's not a huge amount BUT a simple explanation would be appreciated. Thanks!

Rick81 by • Coach
  • 2026 Views
  • 5 replies
  • 0 kudos

Agreeement

I was using Shaw as a provider and had 2 months left on my 2 year contract. I had a Telus salesman knock on my door selling Telus services for internet and TV. He went through what he could proved to match or exceed my Shaw services. He said he would...

JeffG6363 by • Friendly Neighbour
  • 2393 Views
  • 8 replies
  • 0 kudos
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