Services not working
Is it possible that the reason I have no services is because my white box has a red fail light on it
Is it possible that the reason I have no services is because my white box has a red fail light on it
I'm a newbie when it comes to telus and the way they manage emails. I spent a good 2 hours on the phone with an agent who tried to set up my email address (telus.net). it looks like an alias was created but there is no way to access it via webmail. a...
What happens to an account number if the account is sent to collections? Does the account number get locked and made unavailable? If the amount is paid off, would the account be allowed to re-open with the same number?
In the app billing section. There's a note saying I won't be charged this month?? I noticed it showed up after I've already paid it. So will I credited back? Or they apply to next month? Should I attempt to contact them? Any helps appreciated. Thank ...
I am unable to reach the MyTelus login page. When i use mytelus.com or mobility.mytelus.com I get a typical internet error stating "This site can’t be reached". I have tried Chrome, IE, Edge and Firefox with no success. Does anyone know why this is h...
Oh, the irony. Telus just sent around a note that as of the end of the month you'll need to use My Account to access Optik content online: We're making changes to the way you log in to the Optik TV App.Beginning Oct. 29, you will need to log in to th...
JUST GOT THIS EMAILThank you for switching to TELUS PureFibreWHEN DID I AGREE TO THIS? THIS APPEARS TO BE AN UNSOLICITED CHANGE. a CHANGE MADE AT A TIME WHEN IT IS IMPOSSIBLE TO CONTACT YOU EITHER BY PHONE OR BY YOUR CHAT APP. HOW CONVIENENT. LEASE R...
How do I access my acc or view my bill
So on the My Telus portal, our monthly internet data usage number reset to 0 a few days ago and started accumulating separately, so instead of being closer to 200 gb used, it's closer to 20. However the daily data usage is still showing every day of ...
The 2021 Telus Calendar is available to order. Limit one per customer. See link below: https://www.telus.com/en/calendar