I'm trying to upgrade my services bundling Internet and TV and the online system sends me to Telus Assist rather than to Checkout. I've spent over an hour waiting for a live assistant and then they aren't prepared to give me the online deal.
In September, my bill was $164. In October, my 'discounts' ended and it shot up to $194. Telus loyalty dropped it to $173 for November - on a 2yr term. The December bill is $187. Tried to contact Telus - can't find a phone number. Tried chat - no age...
My father is 98years old and I wanted to know why there is a bill of 500when there should be a code for the movies I am hoping that my father doesn't have to for this is something that he doesn't have to pay
My account was canceled back in around May 2022. due to a new offer. However the refund check hasn't sent out and I didn't noticed it until yesterday. I used to trust Telus is a ESG company and will always take care of their customer to a higher stan...
I recently moved from Telus (Business Mobility) to Bell. The final Telus billing shows a credit owing of about about $50I was wondering, if Telus will offer me this credit as a cash/cheque payout ?Or can this credit amount be adjust against my other ...
Good afternoon. I had a problem with the delivery of the router after concluding an agreement with your company. I concluded the contract on November 9 (Thursday), when concluding the contract I was told that the router would be delivered on November...
I have received several call from a 250-295-9355 claiming that they can offer me 40% off my Telus bill. Is this legit? They wanted my email to send me the information. I have run the phone number and nothing seems to come up.
I left Canada in May and do not currently reside in Canada.Also, I have not used Telus service until now. ( May 15th to November 21th ) So, since I have not used Telus service since May until now, I don't think I am obligated to pay for this service....
I was getting a lot of spam calls so I turned on Call Control using the My Telus App. Callers then told me they could not work their way through the prompts so the system prevented them from reaching me. I looked at blocked calls and added numbers to...
