My Home Account
Forum discussion about TELUS Home Services plans and accounts.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

Sent to collections on an inactive / closed account ???

I don't even know where to start. I've been sent to collections for an account that was never activated. The tech was scheduled to install internet services but I had canceled beforehand due to a change of location. I spoke to an agent who was unders...

AG22 by Neighbour
  • 909 Views
  • 2 replies
  • 1 kudos

Changing ownership not working

Hi! I have a Telus Fibre connection I'd like to transfer to my wife for ownership. I filled out the form, got a text, support reached out to my wife telling her she'd get a text, but that never happened. I called support again, and they kept redirect...

Fons by Neighbour
  • 508 Views
  • 1 replies
  • 0 kudos

Is this a scam

I was talking to a SCE Telus. The number is 1 800 521-2202. She quoted me a very good price for a phone line. I just want to know if this number is a scam. Called Telus and they could tell me. They were telling me it could be a third party working fo...

Peggy04 by Neighbour
  • 523 Views
  • 1 replies
  • 0 kudos

how do I get Telus to respond to my inquiry?

I never post online but this is one of the weirdest and worst customer service experiences I have ever had. My PVR stopped working about a month ago so I went to the local Telus store, They said I had to call in. I looked at my most recent bill and r...

Resolved! 2 step verification peeve

This new second verification thing does not work for me. Years ago when we started a Telus account my wife used her e-mail and we shared the password. That worked fine for both of us. Now with 2 step ID the code gets sent to her e-mail which of cours...

Shytin by Organizer
  • 3792 Views
  • 9 replies
  • 1 kudos