My Home Account
Forum discussion about TELUS Home Services plans and accounts.
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Latest topics

Redeeming Rewards

How do I redeem points when I keep getting "You cannot pick this item at this time try again later?"

Ruth4 by Neighbour
  • 1829 Views
  • 3 replies
  • 0 kudos

gift cards

I would like to get a physical gift card instead of an e-gift card with my reward points How can i do this ?

BellaF by Neighbour
  • 1284 Views
  • 1 replies
  • 0 kudos

How to actually get service after 3 days of nothing

Our Internet and TV have been down for three days. My wife has contacted Telus in every way possible and they keep giving her the run around. We live in a building in a dense urban area, they say there is an outage but it is the one she reported! No ...

Cancelled service but still being charged

A month ago, my husband called to cancel our home security as we were moving. No problem, they confirm it will be done and advise him we should bring all our equipment (we were transferring internet to the new house) with us.Internet gets set up at t...

CDMama by Neighbour
  • 2119 Views
  • 6 replies
  • 1 kudos

Home internet service

My home internet service is not working since yesterday. I have taken all measures suggested by customer support including ,reboot the router, but no solution. Any advise?

Tilahun by Neighbour
  • 798 Views
  • 1 replies
  • 0 kudos

Home internet service

My home internet service is not working since yesterday. I have taken all measures suggested by support team but still not working

Tilahun by Neighbour
  • 645 Views
  • 1 replies
  • 0 kudos