User Profile
JodyZ2
Neighbour
Joined 2 years ago
User Widgets
Contributions
Unexpected Bill Increase After Renewal
Has anyone else experienced being ripped off by TELUS? My 24 month contract was up for renewal in November. I called mid October to renew so I wasn’t charged extra… my bill came and it went from $130-$275!! They said it went off contract. Two years prior it ended in December and I called in early November and I got screwed by them again. They are now telling me I need to call by September 2026 to renew so I don’t get the extra charges. Ridiculous how to a two year contract goes from December, two years later to November, and two years later to October. Business dealings like this is why people are disgusted by TELUS. Also, most reps are no longer helpful, just rude & blunt. They used to try to be helpful.3.9KViews0likes9Comments- 3.5KViews0likes0Comments
Re: Unexpected Bill Increase After Renewal
The renewing agent gave me a $50 credit so I still paid almost $100 extra than usual. Plus, why would my renewal go from December to November to October? I was told to call by September next time to avoid charges. I’m sure I was told to call by before November this time, which I did.3.7KViews0likes1Comment