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Forum discussion about TELUS Home Services plans and accounts.
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Collections - how to pay an old outstanding bill

Hi There I need to know, and perhaps @TELUS_Support can help, how to pay an old bill (under my wife's name) that is on our Transunion account. I called Transunion, and they said to contact Telus. 30 minutes on hold (don't like the new automation btw)...

Horrible Service

I learned today that the Optik TV app is not available for Samsung TVs. This is directly contrary to what I was assured by the TELUS rep when I decided to switch to TELUS. As a result, I need four more Optik TV boxes. I tried to order them online tod...

JS3580 by Neighbour
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Telus reps coming by too frequently

I'm not sure what forum to put this on so I'm posting here. It's getting ridiculous how often we have someone come to our door on "behalf of Telus." It's every 3-4 months and they are also frustratingly persistent. They take a advantage of peoples po...

Self Booking tool for Moving

The Self Booking too for Moving is not working online, I have tried multiple times to call and keep getting disconnected. I am not sure how I am supposed to book moving my home services if I literally cannot access anything to help me with this. Has ...

Home Services contract

I've been getting toss around with different agents about the renewal of my account. My home services contract ended and the only way I knew was the notification of data overage on my internet, because I was on unlimited when I'm on a contract. I've ...

foneguy by Neighbour
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