My Home Account
Forum discussion about TELUS Home Services plans and accounts.
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Rewards

Where has the Rewards page gone? MIA for weeks and yet no announcement, etc. Thank you.

4930 by Neighbour
  • 1236 Views
  • 3 replies
  • 0 kudos

Resolved! Can't download 2023 Bills

Anyone else? I click on a 2023 bill, and my browser shows the file coming in, but nothing downloads. January 2024 bill downloads just fine, same browser, same session. I need my November & December 2023 bills.

ginnix by Neighbour
  • 1153 Views
  • 2 replies
  • 0 kudos

Paid bill but still showing payment due

I’ve talked to telus on the phone 5 times and no one is resolving my issue. We have been valued customers for 50 years and never missed a payment.We have Telus set up with autopay and has been working for years. The last month our bank records show t...

GP1384 by Neighbour
  • 1455 Views
  • 2 replies
  • 0 kudos

Are Telus Rewards down?

My Telus account shows my rewards balance but no links actually take me to the catalogue.I've tried logging in on Chrome, via the app, and links from emails. Nothing is working. Is the Rewards Catalogue down?

UserJenn by Neighbour
  • 2782 Views
  • 7 replies
  • 0 kudos

REWARDS

Why are the REWARDS not showing up. for the past week or so I haven't been able to access to claim some rewards.

DART by Neighbour
  • 1923 Views
  • 5 replies
  • 1 kudos

Telus rewards page now showing any rewards

When I click the "View rewards" page, it takes me to a new page, but it shows me none of the available rewards. All I see is a wall of text that talks about how telus acknowledges territories and treaty areas.

Recent email from Telus

Has anyone received an email from Telus showing they have a zero balance on their account? I knew I had a balance and when I logged in, yes I had a balance.As far as I can tell, this is a legitimate email from Telus billing - the same address I get m...

Elle65 by Neighbour
  • 1346 Views
  • 2 replies
  • 1 kudos

Rewards

Is the rewards page down? I haven't been able to view the catalog...

Eric06 by Neighbour
  • 2043 Views
  • 7 replies
  • 2 kudos